TrueZero - Hydrogen Fuel Station — Local services in San Jose

Out of hydrogen on 7/17/23 pm and 7/18/2023 am.

Editing my review. Out of hydrogen 7 different days and times at non peak times.

I AM NEVER GOING TO THIS PUMP AGAIN. If I could give 0/5 stars I would. I just got my Toyota Mirai in June 2023 and I have been to this location 7 different times with the pump down even though the hydrogen status shows up and running on the fuel cell partnership page. Today is Oct 11th 2023, and the pump said "Ready" followed by charging me twice 0.00 and then saying "Fuel pump not connected" and "seek attendant".

Gas station attendants have nothing to do with this pump and will not help or show any care that this is a...

This is an estimate: 4 out of 10 visits the station has some problem, either out of fuel (even when I checked the app before going) or the dispenser is broken or a technician is working on it, or a fueling truck is right there (it completely blocks access to the pump when they are refilling.) I acknowledge that this is a new line of business and technology but the problems are a lot and frequent. The biggest problem this station has is because of its location the frequency of use causes it's fuel supplies to be consumed very, very fast. I hope another nearby SJ station is...

It's disappointing that hydrogen fuel stations are so limited. We own a hydrogen-powered vehicle and other gasoline cas and rely on your station for refueling. On Friday night, I stopped by to fuel up and needed to use the restroom. The attendant informed me that the restroom was for customers only. I pointed to my car to indicate that I was a customer, but the attendant insisted that it wasn’t one of theirs. As a result, I had to purchase a bag of chips to be allowed to use the restroom. Given this experience, we will be refueling our other cars with gasoline elsewhere...