I have dyed my hair black for over 20 years and decided it was time to step away from the dark color. My ultimate goal is to go blonde. I reached out to Lana after seeing great reviews of the work she has done. Lana was very knowledgeable, professional and straight to the point regarding what can or can not be done at this stage. She promptly scheduled a consultation and we agreed on the appointment and price. Knowing how complicated my case is, she did not schedule anyone else for that window. Lana and Zanna worked worked tirelessly and patiently on me for over 4 hours, taking great precautions to ensure my hair does not get damaged. After initial wash off we all agreed that the color was not good enough. Lana doing her magic with mixing colors and treating my hair until we got the perfect result. I am very happy with my hair. It looks healthy and shiny. A much needed change. I will return to continue taking steps to get lighter, but at this point I am enjoying my new hair. I want to thank Lana and Zanna again for taking care of me.