This is my Girl Rotti “Chanel”
Dogtopia claims they are “the best” in the region, In order to be the best, you need to utilize the best practices!
StoryTime: Chanel went in for a meet and greet yesterday afternoon. I would say the entire meat went about 20 minutes before I got a call to come pick her up. The way that this facility goes about doing their “meet and greets” is totally Backwards! Dogs need to sniff other dogs and have face-to-face interactions.
I was told my dog got introduced to another dog behind a glass. Then I got word from another associate that she was actually in a kennel, and the dog walked by and sniffed, and my dog growled. Please refer to the photos that I have shared here on this post. My dog has no issues with other dogs and is very playful and sweet Rottweilers get such a bad rap. It’s sad however, with the wrong personnel/polices These dogs, unfortunately, will continue to get a bad name.
Chanel lives with two small children has never bitten anyone or any Other dog. All vaccines are up-to-date and she is a “CGC” member (Canine good Citizen) She has been in training since she was only four months old. I have done my due diligence As a pet parent to assure the safety of all staff and canines alike. It’s sad that things didn’t work out here at Dogtopia, but from the looks of it, they aren’t able to handle big dogs, The girl that took my dog back was getting dragged around like a ragdoll. She had no control whatsoever.
The manager was decent Answered my questions and told me what had transpired during the meet and greet however, I still feel as if my concerns fell upon deaf ears. Introducing dogs behind glass is “NOT” a suitable way to introduce animals who communicate via scent/smell. That’s like introducing humans behind glass, smh.
If you are like me and had no luck here with your pet, try “ Pet’N’Play Luxury Resort” in Newburgh Ny. They got it right with...
Read morei was very worried putting my dogs in daycare at first, i have awful separation anxiety from my dogs and constantly worry about them when im not with them, but with my work schedule i just couldnt leave them at home anymore. thankfully, dogtopia has really exceeded my expectations, the entire staff is so lovely and kind and caring, i swear every single one of them have known me and my dogs by face and by name since day 2. it really warms my heart knowing how much they all care and how genuinely sweet they all are, it makes me feel very comfortable leaving my dogs with them every day. their cute little events they do every so often are adorable, i love knowing my dogs are getting yummy special treats and doing fun silly activities while im away. they also give report cards and send email updates with photos every so often to keep you updated on how your pups are doing, as well as constant access to the cameras inside so you can peek in on your furry friends while theyre there! alongside their daycare, their grooming & spa services are UNMATCHED. rebecca did an absolutely STUNNING job on both my chow chow and my sheltie. you can tell she truly loves her job and cares about her work, she spent 4 1/2 hours grooming my dogs to make sure they were done perfectly and comfortably. she is so attentive to detail and does exactly what you want (but better!) and only does what your dog is comfortable with. one of my dogs didnt like the nail dremel and she immediately stopped and found an alternative way to trim her nails that my dog would be comfortable with. she BEYOND exceeded my expectations, my beautiful ladies looks so so gorgeous, and you really cant beat the price either. i am so incredibly satisfied with all their services and their staff, i highly highly recommend them for your daycare and...
Read moreI put my pup in here starting on 4/3/23 on Friday of that week she showed a case of laryngitis, I didn’t think much of it, maybe barking to much at her first week of daycare. Sunday night she had her voice back and the next day 4/10/23 I put her back in daycare and she came home with no voice again. Tuesday (4/11) and Wednesday (4/12) I watched the cameras all day while I was at work. My pup was being left in a crate the entire day and being let out for 5 minutes every hour. I places a stop payment on my card and she won’t be returning.
I did notice on Tuesday she was being left in a crate where the camera could see and the people in the room kept pointing at them. Wednesday she was then being kept in a crate directly under the camera in the camera. I took time stamped pictures every time she was let out and put back in.
I also noticed several dogs were being treated in the same way, crated under the camera let out for 5 minutes every hour.
People are doing the write thing and paying a lot of money for their pets so this behavior is disgusting. I will be informing vets in the area to tell anyone sending their pets here. Also, if you dog is going here watch the...
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