LA Fitness — Attraction in Troy

Subject: Urgent: Assault Incident at LA Fitness on November 6, 2025

Dear LA Fitness Corporate Team,

I am writing to formally report a disturbing incident that occurred at your Troy-Big Beaver facility on November 6, 2025, between 5:10 p.m. and 6:15 p.m.

Incident Summary Upon entering the gym around 5:10 p.m., I followed my normal routine: a short session in the sauna, followed by approximately 11 minutes on the treadmill. Due to complications with my knee (which was braced), I moved to the training area to perform rehabilitation exercises prescribed by my physical therapist.

During this time, an unknown male member – a tall white male with medium-length shaggy hair – spoke loudly to me after I finished performing wall squats with a stability ball and was putting the ball back. While on the ropes, he commented, “That’s an underutilized move.” I replied briefly, and we both moved on.

After my dead bugs, I then located a 6-lb medicine ball to perform pelvic thrusts for knee rehabilitation.

As I lay on my back preparing to begin, medicine ball in between my knees/thighs in a very vulnerable position, this same man suddenly appeared beside me looming over me—uninvited—and snatched the medicine ball from between my bent knees, saying he wanted to show me a “better move for my abs.”

This frightened me. I was on my back on the mat, listening to music, when all of a sudden a strange male comes, leans over and grabs something from between my legs! And I can only assume this man was watching me do my dead bug exercises to inquire about a “better” ab exercise. Plus, where he grabbed this ball was incredibly close to my private area for him to be venturing without consent.

Despite me saying, “No, I’m not doing those types of—,” he cut me off, stated that the ball was “too light,” and without consent dropped it on my stomach. This knocked the wind out of me. Shocked, I again told him “No, I’m not trying to do that,” attempting to explain that I was rehabbing my knee – not doing ab workouts. Before I could finish, he again said, “Now you’re prepared, so when it happens again,” and dropped the ball a second time onto my stomach, once again knocking the wind out of me, to apparently show me this awesome ab move.

While yes, my abs clenched – great workout? – at this point, I froze/fawned – my typical trauma response – and could only say again that I was not doing that exercise. He replied “OK, OK,” and walked away. I was left stunned, tense, and violated. This man touched equipment between my legs, ignored my verbal refusal, and struck me twice in the abdomen without consent. To top it off, I did not hear him coming up to me as I had headphones in.

Immediate Action Taken

After leaving the gym around 6:10 p.m., I immediately called the facility and spoke with a woman who identified herself as the general manager. After explaining what happened and describing the individual, she told me she believed she knew who he was, that what happened was not OK, and that she would “talk to him.”

While I appreciate that acknowledgment, this response is completely unacceptable. This was not a misunderstanding or simple breach of etiquette – it was a physical assault.

Requested Action I am requesting that the following steps be taken immediately: A full incident investigation and review of security footage from the training area between 5:10–6:15 p.m. on November 6, 2025. Immediate suspension and/or revocation of the offending member’s access pending investigation. A written incident report shared with me documenting your findings and actions taken. Notification to local law enforcement of the assault, as this individual poses a potential danger to other members. (What if I was pregnant? What if I have internal problems from a medicine ball being dropped on me?) Confirmation that steps are being taken to ensure my safety and privacy at...

This is the Worst location to go to ,, i have been with la fitness for a longtime the only problem just with this Location ,, the operative manger his name is Chris he terrible person and rude and he do not know nothing about ethics,, my mom went there 4 times to cancel her membership they refused to cancel her mebership they told her only chris ( club manger ) can cancel it ,, everytime she goes there to cancel her account he is not there ,, i took his phone number and i asked him when u will be there sir do i have to take an appointment with u to cancel my mom membership ,, he said i’m in vaccation and hangup the phone on me. Is that the right way to deal with ur customers ?? I never seen disrespectful manger like chris before ,, i had to go to another location on hall road and mound so the manger there he did cancel her account without issue . Last problem i took my friend with me as vistor so malachi who is the assistant Manager There his name is malachi asked my friend do u wanna sing u up ,, my friend said no .. so it is just visit for today he took his name and phone number and said u guys r allset ,, after few days i figured out troy la fitness charge my Credit card account 150 $ for adding my friend to my account without my permission ( stealing my Money ) and i called corporate and told them about everything ,,i’m still waiting to return my money back and if they did not i will court about malachi and chris .. please everybody be careful bad people working there and u need to pay attention ,, they Froze my account without my Permission more than one time Too.. i will never ever go to that location again .. chris , malachi and rest of team are ...

Read this before you sign up. My husband and I signed up for a 3 day trial and went in today to try the place out. The sales rep ( I think his name was Ken) showed us around. After the tour, we went back to his desk where he explained the different plan options and the differences in the prices if we signed up today vs some day later. We said we didn’t want to sign up today, but wanted to try it out first for 3 days. He then asked for our ID’s before we went to the gym. After we checked out some machines and their pool we came back to grab our ID’s. We were actually thinking about signing but we didn’t want to rush in so we said we would be back another day. He asked for the specific date and time that we would be back, and we told him a tentative date and time. He then pulled out the membership contract and told us leave our credit card information and sign the paper so that the membership will start automatically at the end of the three days trial. We said we didn’t want to sign anything today. He then proceeded to say that if we don’t sign up today, then he will be charging us $20 for using the gym. And if we don’t pay him $20, he will not give our IDs back. We ended up giving him $20 cash for the trial day, so that we can get our IDs back. He didn’t mention charging us $20 if we didn’t sign up today at the beginning of our conversation. I came back home to read the fine prints and it’s not written there either. They are misleading and scamming people. I have filed a fraud complaint against them with the FTC and BBB. $20 is not a lot, but it’s the principle that matters. I encourage others to file complaints as well if they have...