Office Express – Furniture, Supplies, Printing — Local services in Troy

When we were reconfiguring our office to create a more collaborative work environment we requested proposals from office design firms to present options that would align with our vision. We selected a few top firms in the area and were looking for one more to ensure an appropriate sampling was achieved. I stumbled on Office Express (OEX) as I was driving down Big Beaver Rd in Troy. We invited them to participate in the RFP process. I felt they were a long shot entering late in the process, as we had already had some concepts in hand. OEX was by far the most responsive of the firms we considered. Our contact at OEX was Steve Victory, and he was excellent. They provided a quick turnaround for the initial design options, then listened and responded to the adjustments that we thought were important. Resulting in an exciting, progressive, collaborative work space as we envisioned, delivered on time and on budget. Steve and the OEX team were there every step of the way, which was greatly appreciated. Installation was performed professionally and even the little details like cleaning up to ensure the work space was move-in ready when they left was attended to. This type of customer service and execution is uncommon today, which deserves...

As Office Manager for my employer, I've been ordering office supplies from Office Express since NOV 2006. In APR 2019 I made the switch from our long-time coffee-supplies vendor to Office Express for coffee supplies, including paper plates, cups, napkins, etc. My boss says "It's the nature of your job to be interrupted all day long." Very true! That one-stop-shop & the quick turnaround time with Office Express is extremely valuable to me. If I order online by 5p & the item is in-stock, it's delivered the next business day. Not shipped to us. Delivered to us. If I have a question or problem (extremely rare) the ladies at Office Express headquarters are always very responsive, helpful, cordial & easy to deal with. Don M, the delivery person who's serviced us all these years, gives unmatched customer service! One example: He delivers the case of copier paper right to the machine & takes the strapping off the box! I'm glad to use Office Express as our office/coffee/break room...

Finally decided to stop into Office Express as I needed new "quality" chair mats for my home office. Initially I thought they may not be able to help me as a walk-in retail purchaser. However, I was wrong. I thought tempered glass chair mats were going to be too expensive. I was wrong! Kevin Monreal was able to show me some options at a great price, so I ordered two! They arrived from the warehouse a day later (very quick IMO). I came late in the day to pick them up. Despite being after normal hours, then young man in the back (as he was leaving for the day) was super friendly and set his personal stuff down and went to get my order. He loaded two large 40x60 glass chair mats into my SUV and I was on my way. (Most places the person would typically say, "come back tomorrow". I highly recommend you check out Office Express. Ask for Kevin! (I need to go back and look at two matching...