I am offering my experience here in hopes that the owners/clerks will respond with concern, compassion, and humility.
I am a woman of color and I was watched closely and followed by one of the store clerks. I was perusing the shop, touching items, and placing them back in their place. As I made my way to the back of the store, the clerk started following and fixing the things I touched. I began to test my observation by picking up items (pencil cases, shirts, stuffed animals) and placing them back as I found them. Without fail, the clerk followed closely behind and re-fixed the items I had just touched. While this was happening, another white woman began walking behind us, feeling and picking up items. However, the clerk only readjusted the things I touched. I experienced a type of racial micro-aggression, whether intentional or unintentional. It has been a couple of months since this incident, but it still bothers me. As difficult as it is to receive a criticism like this, my hope in sharing this review is that the owners/clerks reflect on their biases and...
Read moreDo not take your children here. My mother-in-law was there looking for a sweater with my daughter. My daughter was leaning against a pillow when the store owner walked up to her and said "Little Girl, do not lean on our pillows." Then, a short while after, my daughter sat on the couch within the store and the owner approached her again saying, "Little Girl, you do Not sit on Our Furniture." At this point my Mother-in-law left with my daughter, who was trying not to cry because her feelings were hurt.
This is an unacceptable way to treat customers, or their children. I will not be giving this company my...
Read moreI live far away from Bon, so discovered it online. I have made many purchases and Bon’s customer service is unmatched.
My favorite thing at Bon is the tightly curated beautiful clothes. Makers I might otherwise not have heard of (eg Pipsqueak Chapeau, Une Heures, Grisal). Dreamy fabrics and fresh, chic, often unexpected designs.
All packaged with care and delivered promptly. And I haven’t had to return items for ill fit because the descriptions are quite specific and the sizing info accurate.
I hope to visit in...
Read more