Cozy Cabin Dental — Attraction in West Jordan

I went to this place over a year ago when my husband and I first moved in. I decided not to leave a review, but the experience still haunts me and I decided that as the only not 5 star experience, I probably should.

I don't like dentists, but found one in Lehi I love, but decided to look around when we moved to Kearns. The name, vibe, and reviews of this dentist office made me hopeful!

I went in for a cleaning which was standard and he said I had two cavities. That's fine, I had a few on watch before, so that's seemed right.

The day of the filling, was terrible. I'm a redhead so normal numbing lasts all day so we use a different numbing so I'm only numb for a few hours. I have never had issues being numbed and I've been asking for this from offices for over 10 years. He went through 6 vials and after an hour and a half, I still wasn't numb. He even injected the gum directly which made this popping sound that was terrible. Finally, I said I was numb enough that we could try without full numbing. That cavity was filled not fully numb and two hours later. He then told me that the other didn't really need to be done now that he has seen it closer. In addition, since he didn't know me, the guard they put in forced my mouth open too long which aggravated my TMJ. I have never been in tears at a dentist office.

So, in summation. He wanted to fill a cavity that didn't need to be filled and couldn't get me numb so filled a cavity without full numbing (not recommended, by the way), and didn't know me well enough to not cause pain in my jaw and mouth.

I didn't realize how traumatic it was until I needed a different cavity filled after being pregnant and went to my original dentist. He got me numb, no problem, and that's when I decided to write this review.

Be warned, I imagine it may disappear since there's strangely only 5 stars, but this was a...

If I could give ZERO stars I would. I went there for almost 2 years and really liked the message that they had about patient comfort. I referred my mother, brother and friend to go there and all three have seen them since. Every single one of them was told they had to get multiple procedures done cavities filled, crowns and laser treatments for gum disease the list goes on. The bills came up to thousands of dollars at the end of it and every single one of them went to get a second opinion at other dentist offices and they all said the work that Cozy Cabin said needed to be done in fact- did not need to be preformed. They went as far as to tell my elderly mother that she could pass away from Peroneal Disease if they didn't do these monthly or bi monthly treatments. My mom came home in tears and fearful- we advised she get a second even third opinion and just as suspected they told her that she didn't have any Peroneal Disease or cavities to be filled. Using FEAR tactics on patients to make money is absolutely disgusting and malpractice. You can claim all you want that you are a "mom and pop" dentist office but clearly are hurting for income if you're making fraudulent claims about patients health. I wouldn't be surprised if there were lawsuits coming in...

I have just completed my dental work by Dr Gardois. Dr. Gardois performed a complete mouth reconstruction This includes fillings, composite build ups, 28 crowns, realigning my bite that had all but destroyed my ability to chew, not to mention the devastating effects on my smile. The treatment plan covered months of planning and numerous appointments. Through it all Dr. Gardois was professional, encouraging, gentle, and Expert! Dr. Gardois spent many hours figuring and refiguring the best way to achieve perfect results. His new office is state of the art and “cozy”, his assistant - Alli is skilled, competent, and engaged. I could not be more happy with the perfect results that I’m thinking I might be the Poster Child for Cozy Cabin Dental ( I am 62 years old). My new smile has changed my life! My wife a dental hygienist of forty years, and an instructor at a dental hygienist program at a college in New Mexico agrees completely with my evaluation of the care and results of Dr. Gardois’s work, and the changes my new smile has brought. I cannot thank Dr. Gardois, Linsey, Allie, and the...