Came to buy a gift certificate for the holidays. They had apparently run out of gift certificates despite the fact I called 25 minutes prior to showing up and trying to find parking. Before I made the purchase I asked the guy at the counter if they had gift certificate and he told me yes but when I went to make the purchase he told me they ran out of gift certificate and I would have to show the receipt of what I paid and where the barber scribbled the name of the recipient. I felt that was extremely tacky and I had already asked multiple times about gift certificate I was never told they never had certificates. Guy came back with a little ticket that you would get at a 50/50 raffle and wrote the recipient's name on it.
For the price that you pay for the services there is no excuse for this snafu, especially near the holidays that I should end up with a dollar store ticket that not only is a cheap presentation, but will make the recipient think the quality of service is poor. Because the item that I received to give as the "gift" is nothing but a flimsy ticket that is generic and has no identifiable information for the recipient as to where the barbershop is, I now have to create my own gift certificate and stick this embarrassing...
Read moreI get my haircuts from Joseph. Every time i get my haircuts i feel like a new man, a fresh man, like i can face the world without fear. Joseph is very professional. You tell him how you want your hair done and he gets the work done on point (literally, because i get my sideburns pointed, and they are sharp every time, like i can stab people with it).
The shop itself is inviting. The environment has a rustic feel that give positive vibes. The prices may be expensive, but it’s quality that you’re paying for. The major differences between TWD (the Wolves Den) and other barbershops are the skills of the barbers. The techniques they use to get your hair to ‘fall down’ a certain way so that you don’t have to pay much attention to your hair but still look ‘clean’ will get you that end result every time. It’s difficult to find a skillful barber you can trust with your hair. The guys (and girl) at TWD have those skills and qualities...
Read moreI have been going to The Wolves Den for a few years now and have been 100% satisfied with each experience/haircut. The music they play has me pulling out Shazam every few minutes; the aesthetic of the shop makes me feel like the man my dad always wanted me to be (I'll never truly get there, but the shop gives me inspiration time and time again); and all the barbers have a dynamic that makes you feel like you are part of a group of friends. Lastly, the service. I get compliments within a few days of every new cut. I think it speaks volumes to the quality of the work when, at my work, a passing barber complimented my hair and asked me which barbershop I go to. I recommend The Wolves Den to everyone I know, and I recommend it now to...
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