Maya Inn — Hotel in Municipio Sucre

This hostel had the worst staff and service. The sign said 5 boliviano for laundry under 3 kilograms, but the night before we left they changed it to a new sign that said 6 boliviano per kilogram. We did laundry on the first day. The young girl working in the hostel weighed our laundry, which was 2 kilograms. I handed her a 10 to pay and she handed me a 5 back. If it had actually cost more then she shouldn't have given me money back. When we checked out four days later the owner told us we owed him 15 boliviano for laundry. I explained that no we paid 5 and they changed the sign. His math wasn't even adding up. He and his wife ran to the door and pushed us out of the way as we were leaving to try and lock us in the hostel. The owners wife hit me multiple times in the back of my head with the keys to the door and pulled my hair while the man shoved my husband and tried to shut the door on us. He also tried to take my phone out of my hand as leverage to keep us there while his wife was hitting me. Once we finally got them off of us and out of the hostel he harrassed us down the street for 20 minutes as we tried to get away from them. The photo is of the owner following us down the street. ||||||Other notes: the bed was very uncomfortable and the shower was not good. Hostelworld said that towels and breakfast were included, but they said they weren't. I had to show them their own listing and they still were not happy to give them to us. The breakfast was not good. She just put two cold eggs on a plate that I saw in the kitchen just sitting on the counter already cooked on a plate and gave to us with bread. ||||I would...

Let's start saying that on booking.com the name i Sucremanta, but the name on the street Is Maya Inn (check the reviews under this name) So... we booked through booking few days ago to stay for 3 nights. We send them a message asking if we could have left the bags earlier and the only answer we received was the address and that we should have checked the check in policies. Wasn't easier to answer? Then I send another message specifying that I just wanted to leave the bags and they didn't answer answer. At the end I arrived there at 5am to leave the bags and a super impolite woman told me that they do not work with booking anymore and so was impossibile that our reservation was not confirmed. Then she asked me how much it was. I showed her my phone with the booking and she told me "OK, I will give u a room, but you have to pay one more night, because because it's early early check-in and because I'm working for you at 5 am, getting cold..". So I told her and another aggressive man, that was behind her, that I would not pay just to leave my bags, so the man came in front and closed the door in my face. End of the the story: at 5 am, with a 3yo baby, I had to look for another room. Never in my life I have been...

A relatively cheap hostel in Sucre, Maya Inn provides all of the basic necessities for an overnight stay. Rooms are pretty clean but felt a bit old. Staff are relatively friendly and the breakfast is simple: bread, jam/butter, and fruit juice. Despite being allowed to check-in early in the morning, we were asked to check-out by noon, which was a bit inconvenient considering we arrived around 6 am the same day. One small note is that only an old roll of toilet paper is provided in the room, so it is recommended that you bring your own. The hostel's best strength is the upstairs view overlooking the city, which is amazing. Otherwise, the amenities (like the shower) are a bit old-looking and in need of some love. But for a brief stay, this...