Bathrooms have no hooks to hang a bag, towel, clothes. Does the owner not care about the service he provides?
Bathrooms were quite dirty, even the windows ledges for putting soap bottles or items were disgusting and hadn't been cleaned in a long time.
Place is quite, rooms are clean. Unfortunately I was put in a room with a strange Indian man who removed his clothes during the night while intoxicated and tried to come into my room.. After alerting the staff in the middle of the night and requesting they call the police urgently, they said its not possible to call, i then requested they call the emergency number but they refused. They didn't seem to understand the severity and thought moving me rooms is an appropriate solution. After some firm words they decided to remove the other guest. I understand this is not comfortable for the staff to deal with but please please educate the staff on the severity of this issue as the hotel can also legally be held liable if something worse were to have happened..
I received no compensation and being unable to sleep after the incident. Atleast offer a full refund.. what a joke of a place. Shame on the owner for not...
Read moreRelaxing Stay with a Bona Hostel I stayed at the Bona Hostel in Phnom Penh, Cambodia in March 2025 with my family. Overall, I had a wonderful experience. The hotel was clean and had a relaxing atmosphere. The location was perfect—just a 5-minute walk to the beach and close to many local restaurants. Our room was big, clean, and had an amazing ocean view. The staff were friendly and helped us with everything we needed, including booking tours. Breakfast was tasty with lots of variety, although the Wi-Fi could...
Read moreThe hotel itself was very nice, new, clean, and overall We were very satisfied considering the price. However, when we requested cleaningfor the room, our unopened bag of Cheetos disappeared while we were out. I’m not sure if it was thrown away or eaten, but it was disappointing. We had been looking forward to eating them while watching the final episode of...
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