CandleLight Inn — Hotel in Niagara Falls

This was by far this worse place. Were to start. Well, first we asked for a smoking room. Didn't get one. But had to sign a waiver if any pot was smoked and detected, it was gonna cost $500.00 regular cigarettes, $200.00. Ok fine. Now we were asked, do you want TV? Well yes, they might be able to get it working. No they didn't. No radio. No phone. No hangers to hang your coats. No heat in the room when we arrived. It was - 15 outside, heat in room would be expected. Had to leave to let the place warm up. Paint peeling so bad in washroom, didn't even want a shower. Oh and when it came time to check out, well now, they didn't open office till 9:00 am, 9:20 still no one there. So there was a phone number to call. It didn't work either. Had to go to another hotel to settle up. They owed us $100.00 deposit. If you're gonna charge over $200.00 a night, fix up your rooms. Be at the office. I'll never stay here again. As far as I'm concerned, you owe us a refund for all the inconveniences. And I was told you have 3 other properties....

My stay at this Hotel establishment while in Niagara Falls is most welcoming and accommodating. The owners are wonderful people who are always polite and smiling. The rate per night is also excellent compared to the other Hotel establishments on Lundy's Lane. My room I would rate a 4 out of 5 for cleanliness because of the fact that my room had a light bulb missing in the bathroom but once I had let the management know I needed the lightbulb replaced, which was replaced accordingly, the rating for this establishment should be a 6 out of 5. I recommend anyone traveling and visiting Niagara Falls to come...

The staff are friendly, nothing to blame.

But I don't recommend this Inn to a tourist. Those pictures you see up there are old. The pool is dry and dirty, the bedrooms are not as good looking as you may expect. The cigarets and weed smell is everywhere.

There are bedrooms that belong to the YMCA shelter and Hope centre shelter too.

The office isn't picking up phone calls all the time. Nah! Just don't go there unless they make a huge changement and serious...