City South Pizza Niagara Falls — Restaurant in Niagara Falls

No way it should have 4.7 stars it’s terrible food and service. We were in the mood for pizza so we decided to check this place out. I don’t know how it got the stars it got with the food we had and the service we had. First off we had to repeat the order a bunch of times and it was still wrong when we received it. We ordered a pepperoni pizza and bbq chicken pizza. Pepperoni was a half plain pepperoni the other pepperoni with veggies. We ended up with a butter chicken pizza instead of bbq chicken. Mistakes happen so we called about the error and the person who answered began to berate me right away. He stated she repeated what she said multiple times why weren’t you listening. He also said I told them butter chicken and I did not. It was clearly a communication error when the order was placed but I was not expecting that response. He continued to be rude by the way it was after 9pm and we have a toddler at home. He the said if we bring the entire pizza back he’ll make another one. I don’t know about you but after someone yells at me incessantly I do not want to eat anything they prepare. I hung up and was prepared to take the loss. He called back multiple times and I gave the phone to my Father to handle. My Father stated he would bring it back tomorrow and they said you can only bring it back now if you wanted it replaced by this time it was near 10 pm. Also the pizza was poor quality like legitimately I have had gas station pizza taster better the bread and the veggies and the meat did not have great flavor or quality. I’m not saying this just based on my experience last night but I also have a lot of experience working with one of the major pizza companies during colleges and their colors are red white and blue. This pizza was much worse quality than them.

I would never return or recommend this place and if you want a stress free experience you...

If you're in the mood for a delightful food experience, City South Pizza is a must-visit. From the moment you walk in, the warmth and charm of the place are evident. The food is absolutely delicious—especially the pizza, which is always fresh, flavorful, and perfectly cooked with a generous amount of toppings. A true standout is their Samosa Poutine, which is an exciting fusion of crispy samosas paired with savory gravy and cheese. It's a unique treat that's both hearty and satisfying. For dessert, the vanilla ice cream is the perfect end to your meal—smooth, creamy, and refreshing.

What truly makes the experience even better is the exceptional service provided by Naaz. He is not only incredibly kind but also exudes warmth and sweetness, ensuring that every guest feels welcomed and well taken care of. Naaz's attentiveness adds a personal touch to the meal, making it all the more enjoyable.

Highly recommend City South Pizza for both the quality of the food and the outstanding service. It’s a place where you can enjoy fantastic food and be treated with...

If you’re looking for something beyond the ordinary when it comes to pizza, this place in Niagara Falls is a must-try. What stood out to me immediately was the flavour variety—this isn’t your average pizza place. They play with bold spices and unique combinations that make each bite exciting, especially if you love exploring new flavours and a little bit of heat. It’s the perfect spot for anyone who enjoys pizza with personality.

There is apparent pride of ownership and the atmosphere is easy-going.The staff are incredibly friendly and welcoming, which makes the whole experience even better.

Another big plus is how convenient it is to order online. The process was simple and smooth, which makes grabbing dinner stress-free, whether you’re planning ahead or ordering on the fly.

All around, take-out here is a pleasant experience, between the unique, flavour-packed pizzas, the friendly service, and the convenience. We always look forward to ordering from City...