Was mentioned by a friend in Hongkong to try out South Pacific Hotel for this trip. We were indeed well-attended by Front Office Manager, Mr.Dicky Chung. Mr.Chung has been very attentive and answered to all my enquiries and even showed very much that I am as good as I am back at home. Makes me feel that I am not at all in a foreign land. His level of hospitality and assurance are amazing. He ensures that my check-in was swift and smooth too, so that I can quickly get to my room to have a good rest after a flight. Booked via an agency. Apparently, I was not sure if I ever got a good hotel until I was very sure that everything is in good hands after meeting Mr.Dicky Chung. During that period, I was very sure that many staff in Hongkong's travel industry became very concerned and could have lost their morale working and also have been worried of the travel industry collapsing due to the 7 months long protest and business would be gloomy which would eventually resulting in many losing their jobs. But, after having met Mr.Dicky Chung, he still feels very confident with his organisation and still projecting a very positive attitude towards his management position and the responsibilities and roles he discharges. Each time, if we happen to meet him at the lobby, he would ask with sincerity if everything is okay. This is the little thoughtful that makes us feel so much at home. He has also made a swift check-out for us too, by assisting to arrange for a transport for us to get to the airport. Mr.Dicky Chung is really a gem to South Pacific Hotel. He and his team working at the front counter have already made me a future regular customer to South Pacific Hotel. I will definitely be back again to stay at South Pacific Hotel whenever I am back to Hongkong. In fact, since the December 2019 stay, I have been staying in your hotel for 2 more consecutive times in early February and March 2020 before the airport lockdown in Hongkong. Thank you so much Mr.Dicky Chung, for the remarkable and outstanding service you have rendered to us from check-in to check-out. Your caring attitude and thoughtfulness shown towards us during our stay, has made a very memorable one for both my wife and myself, eaach time we are there. You deserve more than a 2 thumbs up. Keep it up ! I have also discovered that the location of South Pacific Hotel is very convenient, as there are many small eateries within reach and MTR station is also walking distance, with some established shopping malls around too. The room was understandably not very spacious but acceptable and comfortable as most of the time I am out of the room. The room was well maintained daily during my entire period of stay. Over and all, my wife and I would like to thank Mr.Dicky Chung and South Pacific Hotel for always making each and every of our stay a memorable...
Read moreWas mentioned by a friend in Hongkong to try out South Pacific Hotel for this trip. We were indeed well-attended by Front Office Manager, Mr.Dicky Chung. Mr.Chung has been very attentive and answered to all my enquiries and even showed very much that I am as good as I am back at home. Makes me feel that I am not at all in a foreign land. His level of hospitality and assurance are amazing. He ensures that my check-in was swift and smooth too, so that I can quickly get to my room to have a good rest after a flight. Booked via an agency. Apparently, I was not sure if I ever got a good hotel until I was very sure that everything is in good hands after meeting Mr.Dicky Chung. During that period, I was very sure that many staff in Hongkong's travel industry became very concerned and could have lost their morale working and also have been worried of the travel industry collapsing due to the 7 months long protest and business would be gloomy which would eventually resulting in many losing their jobs. But, after having met Mr.Dicky Chung, he still feels very confident with his organisation and still projecting a very positive attitude towards his management position and the responsibilities and roles he discharges. Each time, if we happen to meet him at the lobby, he would ask with sincerity if everything is okay. This is the little thoughtful that makes us feel so much at home. He has also made a swift check-out for us too, by assisting to arrange for a transport for us to get to the airport. Mr.Dicky Chung is really a gem to South Pacific Hotel. He and his team working at the front counter have already made me a future regular customer to South Pacific Hotel. I will definitely be back again to stay at South Pacific Hotel whenever I am back to Hongkong. In fact, since the December 2019 stay, I have been staying in your hotel for 2 more consecutive times in early February and March 2020 before the airport lockdown in Hongkong. Thank you so much Mr.Dicky Chung, for the remarkable and outstanding service you have rendered to us from check-in to check-out. Your caring attitude and thoughtfulness shown towards us during our stay, has made a very memorable one for both my wife and myself, eaach time we are there. You deserve more than a 2 thumbs up. Keep it up ! I have also discovered that the location of South Pacific Hotel is very convenient, as there are many small eateries within reach and MTR station is also walking distance, with some established shopping malls around too. The room was understandably not very spacious but acceptable and comfortable as most of the time I am out of the room. The room was well maintained daily during my entire period of stay. Over and all, my wife and I would like to thank Mr.Dicky Chung and South Pacific Hotel for always making each and every of our stay a memorable...
Read moreThe check in was fast, it was fun to see that you could do it alone through the machine. The staff did it for us so it was even faster, thanks for being so fast to help us. We loved the fact that the toilet was equipped with water bidet and drying. You can customize all through a remote this is lit! This is narrow but we'll though out. There is a sliding door in the bathroom and if you close it you can access a safe and clothing rack, smart installation! There is a retractable clothesline in the shower it is nice to be able to put in the wet towels. There is a small mirror in the bathroom you can adjust it is nice to be able to see better. I did not like the fact that you put water everywhere in the counter, there is something to improve here. It is a very nice location near to times square. There is two smart lightd next to the bed, they look like torch lamp if you move them around they will turn up and if you put them back they shut down. This is a firm mattress so for one night it was ok but maybe for a longer stay it would be painful. We got a pretty view, not terrific yet it is fun to see some alleys and towers at night. there is a covering on the window, I think it protects from outside eyes but I'm not sure at all. They carried our luggages for free after checking out (before noon), so it was fun to be able to eat to times square and come back to get them...
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