HOTEL FENCE — Hotel in Medellín

BE AWARE!!!

The hotel is right to a bar/Disco. It was so loud that our phone could recognize the songs with Google. We could not sleep at ALL. In the morning we asked for a hotel switch but the hotel didn't cared and wasn't even slightly interested in giving us at least a little money back. It was so horrible that we decided to switch hotels even if we don't get the money back. But we lost half a day of travelling, a lot of money and a hole night + a lot of nerves. We traveld for 4 months know a slept in dorms and next to loud streets, but this is something different.

We would defenetly not recommend to stay at the hotel if you want some sleep at all. The service in the night was not helpful at all too. So...

The staff was really kind and always trying to help in everything they could.

The 24/7 reception is always nice to have.

One of the girls at the reception even went as far as to borrow her own personal phone to call our airline when a problem with our ticket occurred.

A/C and hot water were great amenities to have.

Keep in mind there's no wheelchair accessibility at all, the place is located on the second and third floor after some huge stairs.

Also consider the location can be quite noisy both during the day and the night so depending on what you're looking for it could be a problem.

But at the same time it's close to everything you will need: multiple parks, metro stations, drugstores,...

Hotel have a long stair to get to the rooms with not help at all to get the bags up. Doesnt have elevators. Staff is unfriendly. Dont leave your cash money in the room, specially united states dolars, after a cleaning US$100.00 dissapeared from my backpack. I made a claim and never receive an answer or attention, zero empathy with my case. Zero client care. Very noisy and the room doesnt have any comfort. Just one mirror in the bathroom. Very...