We booked one suite for five nights. We stayed in suite nr. 9, facing the cathedral, on the highest floor. Rooms are distributed on two levels around an internal courtyard, connected by suspended iron hallways. Fortunately we had help to carry our heavy luggage up to the second floor. The overall hotel architecture is quite nice. The property, although quite compact, features a covered scenic pool in the lobby and an additional small one located on the rooftop, both well frequented. Location is very good, just a few minutes away from the ocean’s shore and surrounded by many restaurants. The suite itself was rather large, although much taller than wide, simply furnished, with a very small wardrobe closet and a large - but unfortunately quite creaking - bed. Staff, particularly Jorge, did their best to be helpful to us on various matters. Unfortunately the hotel doesn’t provide any laundry service. There are laundries scattered around in S. Marta, but if you are on a tight schedule you’ll be on your own. The hotel serves a simple breakfast starting from 07:00. No option and no service even exists before that. As we had twice a tour with pickup time 06:00 we had to elaborate a plan B on our own. Fortunately there is a shopping mall (Exito) a few block away, on Carrera 5 / Calle 19. Furthermore, WIFI in the room was rather patchy. Although staff tried to help us with this, the only real solution was to repeatedly stay in the lobby to perform sensitive tasks which required stable connections (such as credit card checks or bookings). Finally, soundproofing was definitively a serious issue. The location is very busy till late at night with restaurants, lounges, people and traffic and sounds could enter the room as if windows were open. The cathedral itself features external loudspeakers to follow the mass… and this was the holy week, notoriously a very busy time for everybody in Colombia. All in all an instructing experience, but for another time we would rather...
Read moreWe booked this on Booking.com where it is rated 5*. Given the high price (for Colombia) I can't quite say it's 5. I'd rate our stay 4.5
We stayed in the suite which was beautiful with epic views of the cathedral through the massive window and from the balcony. We were however disappointed that there was no kettle, no hairdryer and no towels for the pool - all fairly standard in a "5* hotel". The fridge was also so loud at night we had to turn it off. The AC and fan worked well and were quiet.
The 4 poster bed and pillows were really comfortable and the room was huge. The shower was hot and powerful with nice toiletries, and the overall aesthetics are very pleasant - although plastic flowers and battery operated candles that don't work are tacky and unnecessary.
The 2 pools are very small - the one on the roof you can barely move in when there's 2 people there. The one in the reception (weird) is a magnet for mosquitos making it unusable - I had 3 bites in less that 10 mins. The rest of the hotel areas are beautifully kept and it's so green with so many plants.
Breakfast was disappointing the first day. The fruit is good but the juice is sugary, the pancakes were weird tasting and the egg arapas are literally swimming in oil and inedible. Eww. On the second day the waffles and the Bollo de Maiz were both amazing.
Dan on reception is a delight. Such a nice young guy. Informative and helpful. All the staff are lovely to be honest. We also had a 1-hour hot stone massage for about £28 and it was great.
Location is perfect for Centro Historica but the noise at night is disruptive - but this is true anywhere in this area, and there are much noisier places!
Overall I would highly recommend this hotel, especially the suite, but it could be better with a little...
Read moreVerry,verry, cleaned. it has not change, I was here six years ago. They were just building the next door were you see the big tree.|ll the staffed were freindly and very helpful. The rooms have a zen vive. Loved the breakfast. There were four dish you could pick from the brefast menu. All delicioso! Especial when breakfast is made to order. Just remember when you are choosing this hotel its in the middle of the city and still quite. A course once in while you would heir the church bell chime. I personaly loved hearing the bell chimes. If looking for beach scenary this hotel is not for you. But if looking to see smalll restaurant and shop like you see in europe. This is your place. You still closed to the beach. This is my seconf time...
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