Hotel Casa Verde — Hotel in Santa Marta

The hotel was quite nice, although not as good as expected. I also stayed 2 nights in another hotel nearby, which had better facilities for the same price and staff that was super accommodating. ||Based on the pictures when booking, I had expected a room with a proper desk and chair because I was travelling for work, however the chair was no longer there. Instead I used my laptop while seated at a small round table which was quite uncomfortable. Lighting at night inside was not really sufficient. ||The view from the room was onto the breakfast area and vv. There was no cup or glass in the room, and no toiletries (e.g. shampoo/conditioner) beyond soap. The door of the room can't be locked very well – I think anyone could just push it open. ||The hotel has 3 breakfast options, all which came with several things I can’t eat due to health reasons. I explained this and asked (in Spanish) if instead I could just have eggs and cheese while skipping the rest of the breakfast, but the staff member serving me insisted several times this was not possible. It had to be one of the exact breakfast options which meant eggs OR cheese. I found this very inflexible and not customer friendly. She wasn't more friendly upon...

Absolutely fantastic. The staff were so sweet and helpful, speaking English when we expected none, and the cute little pool upon entry was perfect for cooling down in the Santa Marta heat. That was the first thing I did, flung it all off and douced myself in its cool waters. One of the ladies immediately brought me two big towels. Of course the room itself had air conditioning, and we were in the front room next to the street. We were concerned the noise would be bothersome, but they've got this soundproof fancy glass that keeps all the sound out. How good! The bed was the most comfortable we've found in most all Colombia so far, the shower was beautifully made with natural stones embedded in the ground (very anti-slip) and the softly raining down water was even heated. Woah. Also, this is just me, but they had the crispiest towels. So dry and absorbent that they could even be deemed rough, in the best way possible. Though we only stayed one night, it was such a needed bit of luxury just to stay in the room after several days of Palomino hostels. Oh, and breakfast was lovely as...

From the moment you step through the door, you are greeted with the most genuine, warm smiles. This wonderful energy continues every single morning, making you feel right at home. I particularly loved that the entire staff is made up of incredible women who are all so welcoming and helpful.

My room was exceptionally comfortable, and the cleanliness was impeccable. Each morning, I looked forward to the breakfast, which was healthy and balanced, featuring some of the most delicious and flavorful fruit I've ever had.

The hotel itself is a true oasis. There's a well-equipped gym for those who want to stay active and a charming little pool at the entrance. Surrounded by columns, it has a beautiful, secluded feel, almost like a small riad.

Hotel Casa Verde is more than just a place to stay—it's an experience. I can't...