EA Hotel Downtown — Hotel in Prague

One of the worst hotels I have ever stayed in. But let me explain why: When I wanted to go to my room on floor 5 after checking in, I found out that the elevator only goes up to floor 4. I had to carry my suitcase up the last floor. When I entered my room, I was met with a musty smell. The room was not only stuffy but also quite hot, which was to prove to be a problem in the following nights. As the room was more like an attic, there was no window but only a small skylight through which almost no air seemed to get in. Unfortunately, the air conditioning didn't help either, as it is so weak that it generates more waste heat than it cools and is as loud as an airplane turbine. I decided to take a shower in the rusty bathtub as the wellness area was unfortunately closed and later when I went to bed I realized that despite my 100kg body weight I only sank minimally into the mattress as it was more like a brick than a mattress. In addition, the bed, including the chest of drawers next to it, creaked incredibly loudly every time I turned over. After a hot, hard and rather sleepless night, I enjoyed breakfast in the windowless basement with dirty dishes and a sad selection. Although the location of the hotel is very good, I think the price is outrageous and the quality of my stay was more reminiscent of the...

I usually don’t complain about hotels because I spend most of my time out and only use the room to sleep. However, my experience with this hotel was so terrible that I felt compelled to share it.

The room I received was completely different from what I booked. I was assigned a room on the top floor, which clearly wasn’t a standard guest room—more like a converted service room. The worst part? There was no elevator access to this floor. I have a medical condition and was forced to carry my luggage up several flights of stairs.

The room itself was a nightmare. It was unbearably hot, and the temperature couldn’t be adjusted because the air conditioning was centrally controlled. To make matters worse, there were no proper windows, only a skylight, and at certain points, the ceiling was just 40–50 cm above my head, making it feel claustrophobic.

When I raised these issues with the reception, I was told that this floor was an extension added to the building, which is why it lacks elevator access and proper temperature control. Frankly, that’s no excuse for such poor planning and guest treatment.

My advice: stay far away from this hotel. It’s not worth the hassle, discomfort, or disregard for basic...

I usually don’t complain about hotels because I spend most of my time out and only use the room to sleep. However, my experience with this hotel was so terrible that I felt compelled to share it.||The room I received was completely different from what I booked. I was assigned a room on the top floor, which clearly wasn’t a standard guest room—more like a converted service room. The worst part? There was no elevator access to this floor. I have a medical condition and was forced to carry my luggage up several flights of stairs.||The room itself was a nightmare. It was unbearably hot, and the temperature couldn’t be adjusted because the air conditioning was centrally controlled. To make matters worse, there were no proper windows, only a skylight, and at certain points, the ceiling was just 40–50 cm above my head, making it feel claustrophobic.||When I raised these issues with the reception, I was told that this floor was an extension added to the building, which is why it lacks elevator access and proper temperature control. Frankly, that’s no excuse for such poor planning and guest treatment.||My advice: stay far away from this hotel. It’s not worth the hassle, discomfort, or disregard for basic...