Helen Hostel u Náměstí Míru — Hotel in Prague

NEVER COME HERE!!! Mold in the shower, bed bugs in almost every room, it's stinking everywhere, the bedsheets and blankets are torn, the place is like it's never been cleaned before. Getting in was an hour long hassle with multiple phone calls, in the end the owner (some guy who barely speaks any European language) just straight up declined our calls. The cleaning lady doesn't speak a word of English (or Czech) either, every time we talked to her she just told us to call the owner (who never picked up). Truly a most horrible experience. FOR THE LOVE OF GOD, NEVER MAKE A...

DO NOT BOOK THIS PLACE – Infested with Bed Bugs!

This place was overrun with bed bugs! Thankfully, we spotted them before settling in for the night, but it was a nightmare. The host only spoke Vietnamese, so communication was impossible when we insisted on a clean, bedbug-free environment. Other reviews mention mold and an unattractive interior, but none of that compares to the horror of trying to sleep while bed bugs are crawling and biting you. Save yourself the trouble and stay somewhere else – this place is...

Mold on the walls and in the shower, musty and no ventilation in the rooms. In the kitchen almost all the cabinets are dirty and falling apart. Out of the two refrigerators, one does not work and the other was dirty. The room was full of bedbugs. My girlfriend and I were covered in bites after a night there. Avoid...