Stayed at this hotel for one night last week. I was picked up at the airport at 11:30pm by local friends and they arranged this place. They didn't know that I had stayed there the year before. This report would be the same for both visits.||||My room had 2 double beds and 1 twin bed in it. It was clean and simple. Bathroom was small, but I had hot water. They give you shampoo, bottled water and soap for free. Other drinks available from in-room fridge for extra charge.||||Wi-fi worked fine in my room. TV was the old style (not flat) but was fine and there were a few english speaking channels.||||Towels were good, linens were clean, but BEDS ARE HARD AS ROCKS. I think that's "normal" here in Ecuador.||||LOTS of street noise- and I was on the 5th floor. Complementary breakfast was pretty good= self-serve scrambled eggs, fruit, fruit juices, rolls.||||If you're only there for a few hours like me, it's probably fine. I paid $60, taxes included. I think that's the Ecuadorian rate, so if you know a local, have them make the reservation for you. I think the "gringo rate" is higher. I'm headed back in a few days to fly out and will try a different place for comparison (the mattress...
Read moreHotel Castell is close to the airport, the Convention Center and several malls. ||||The price was very convenient, the room was clean and comfortable. The bathroom was adequate in size, with a nice hot shower with good pressure. The free WiFi and the air conditioning never failed. ||||There was a small "bussiness center" next to the restaurant with two computers which were free for the guests' use. ||||The restaurant was good and the breakfast, consistently good. ||||The staff was first rate; they were always efficient, kind, reliable and utterly professional. Given the semi-state of siege in the whole of the country at the time of my stay and the pervading insecurity in the streets of Guayaquil, it was not safe to go out by foot so the recommended way to go out of the hotel was using reputed taxi companies. The hotel staff did a great job in securing these vehicles every time there was a need for them. The taxi fares were quite cheap. ||||All in all, a very good stay in a hotel to which I would come back happily. Highly recommended. Guayaquil may have not been a very safe place at the time of my sojourn, but this...
Read moreMy stay in this hotel was strictly on business. There were a few days I had to spend in the city of Guayaquil, Equador, a beautiful country amidst the Andes mountains. While I would not say that this was one very lavish Hotel as such, what overwhelmed me was the extremely cordial hospitality of the hotel staff. The room, I must say, was quite small and equipped with basic amenities like a TV, an AC, and Internet. Hot water was scarce but that was taken care of later. Food is exclusively continental, and suited to the South American palette. Lunch hours are closed in the hotel, from 1030 Am to 5 PM, and after 10 PM to 7AM, so Breakfast and Dinner are all that they offer. The breakfast platter was minimal, and few items which got over within the Breakfast time never got replenished. However, the staff is extremely cordial at all times in taking care of you. In fact when the internet malfunctioned, the staff went out of their way to take me to another hotel where I could check some important official mails. The gesture was...
Read more