This hotel was so so bad. And I never write reviews. Because until today I didn’t believe in them.
And whoever thinks this place is great - im sorry, but you are wrong. Or maybe it’s my bad Jewish luck (but I don’t think so). Running a hotel (or any good business) is rather a simple task - by hiring people who know what they are doing and who are the best in their field. But not here.
There is nothing (and I highlight that word) what can justify a €550 average per night price tag. I would say it’s more of a €296 and a €35 per day spa supplement per night kind of place. I can’t even compare it to Loro Piana in the fashion world - as with LP you pay a lot for a jumper, yes it bubbles immediately, but at least it kind of looks cute and fresh, smells like Old Money…. where here, this hotel was just old and tired and lost its sexual drive probably way before Brexit happened (and I can assume that was the last time the towels and bathrobes were quality checked by managers as well?).
Little things: stuff left over by previous occupants (razor in a cupboard (?) and a shower cap on the bathroom floor). The hotel did try to gesture-it-out by offering a half bottle of champagne for it… but we don’t drink alcohol, so that was useful (not), and so I gave it to my Parisian friends instead.
The bathrobe (1 out of 2) had a ripped hole instead of a belt loop, and a missing belt loop, of course. Both bathrobes were hung on two different style hangers (one for a suit, and one on a regular hanger). Both bathrobes were tired, frail on all edges and worn-out cotton. Like something you keep on to, although 25 years passed since its expiry… but that memory is so precious that you can’t let it go.
The bath sheets were poor cousins of those bathrobes. Zero absorption and any hint on quality. Of course, because they are old. And that was across the hotel - at the spa as well.
Toiletries. Why does a 2-persons room need 4 conditioners, 3 shower gels and ONLY 1 shampoo? What’s with the ratio? I realised this imbalance while moisturising my body with an aforementioned conditioner instead of a body cream. Luckily I brought my own just in case. Vanity set that is. With a body cream.
The pillows. Can we talk about the whole bedding, please? Soft mattress, hard and heavy pillow. A pillow I can use instead of my Pilates ankle weights (so heavy). A pillow I can pretend to hug at night and be fooled into thinking it is my boyfriend. A pillow my osteopath will never go out of work for. I guess these pillows were chosen by someone completely hating humans? (As an ex-jewellery specialist I have come across some jewellery among my days which clearly was done by designers hating women - those left scars on our earlobes). Same here, but just my neck. You need to be living under a rock to think that sleep is not important. And also hard - DOES NOT always equal good. Repeat after me.
The breakfast. I mean in a country where the word omelette was invented you would want one to at least pay some tribute to the ancestral claim. And in a claimed 5* hotel to know how to make one. Nope, didn’t happen here either. The whole breakfast offer was sad, dry, lifeless and lacking imagination.
Lift. Was slow.
And no, I was not asked how was my stay at the checkout. I would have indeed shared my remarks but I was taught not to interfere when not being asked. In fact I was asked to pay for my stay at the check in (seriously, like a prisoner so that I can’t run away).
This review would have been simpler and short yet should my bill not have been €1,073.00. I feel extremely cheated. I should have booked Crillon. Yes I would have paid double but at least I know what for.
And those who loved their stay in this hotel probably summer / winter by going on an all-inclusive 2 for 1 cruises across the Med, because not sure what needed to convince them it was a nice hotel…3/10 because at least our valuables remained with us. Location can’t be a justifiable variable because location is something what you can never change.
Disappointment is not even an...
Read moreReview of Le Damantin Hôtel & Spa, Paris On May 5th, my daughter stayed at Le Damantin Hôtel & Spa in Paris. She had chosen to celebrate her 20th birthday in the city, and this hotel was selected as her accommodation. We have stayed in five-star hotels on several occasions, including during family birthdays. Not once have we had to remind a hotel about such dates — luxury hotels usually note this themselves from guest registration documents. Especially in boutique hotels with a limited number of rooms, it’s standard to acknowledge special occasions with a small gesture. According to my daughter, her birthday was not acknowledged in any form by the hotel throughout the day. Wanting to support her and compensate for this, I attempted to contact the hotel. Unfortunately, it was not possible to reach them by phone — neither from French nor German numbers. I sent an email later that day. The response offered only one option: a 120g box of chocolates for €38. A payment link was eventually sent when it was already too late — the guest had left for her evening plans. No other alternatives were offered, although it was later mentioned by my daughter that small desserts were available at the hotel, and such a gesture could have been arranged without logistical complexity. Even a simple congratulatory card or a few chocolates on the pillow would have made a difference. But nothing was done — neither proactively, nor after my outreach. Additionally, the email with the payment link included the name of the guest who made the reservation (not me or my daughter), their check-in and check-out dates, the room category, the total amount of the stay, and my surname listed as associated with the booking. I was in another country and had no involvement in the reservation. While I do not claim to be a legal expert, this made me wonder about the hotel’s data protection practices. The hotel manager later stated that a guest’s emotional state is not the hotel’s responsibility. While that may be technically true, the overall lack of client care and flexibility — especially on such a meaningful occasion — did not reflect the service standards one would expect from a property presenting itself as five-star. After my daughter returned, she also noted that there was no doorman at the hotel entrance and that the housekeeping staff member who brought additional towels did not speak English. While that may not be critical in general, it made basic communication more difficult in an iterators setting. When I requested the hotel’s official registration number (SIRET) to submit a data inquiry, the reply simply directed me to search for it online. While formally polite, the tone throughout our communication felt disengaged and transactional — not what one would associate with a luxury hospitality experience. Naturally, as a mother, I had hoped for my daughter to have a special birthday. Unfortunately, that did not happen. The hotel did not meet our expectations, and I am disappointed by the overall experience — both my own interaction and my daughter’s stay. Even such small, solvable matters were handled without initiative or warmth. I would not recommend this hotel as a five-star property based on either of...
Read moreI booked the hotel for a short trip to Paris as a gift for my girlfriend's birthday. I've had compared different hotels focusing on location and spa area.
Before our arrival, I got a message from the hotel that our room would be ready at around 3 pm.
We arrived a bit earlier (2:40pm), we paid our stay (Friday to Sunday) at the front desk, the receptionist told us to take a seat in the lobby (great design and nice scent) and offered us a glass of water until the room was ready.
We ended up waiting until 3:45 pm before we could enter our room 👎 .
Speaking of the room, it was spacious, bed was super comfy and it featured a beautiful bathroom with a nice shower. 😍
The biggest issue I had was that our TV didn't function as planned because the Chromecast feature (mirroring your devices for streaming etc.) didn't work at all. We were not able to watch Netflix on TV which we were looking forward to in the evening after a stroll through Paris.
This may sound picky but I think details like these should properly work in a so called five star hotel.
I informed the reception, the front desk officer came up to check and apologised. He said he'd inform the operator in charge.
Nothing happened, that's why we went straight to the reception the next day, we wanted a new water bottle for our room anyways, so I pointed out the TV problem again. Another coworker informed us that they couldn't do anything about it, that the hotel was fully booked and no other room was available, which I thought wasn't the truth, they just wanted us to not ask again. Lack of professionalism here imo.
As a "gesture", we got the water bottle for free (it's normally charged on demand).
My review might seem a bit negative because of the problem mentioned above BUT it is still a great hotel.
Let's start with the location, it's awesome, you can easily do everything by walk. It's located in the 8th arrondissement (very safe) close to Avenue George V, the Eiffel Tower and the Champs-Elysées.
Thumbs-up on the spa area of the hotel.👍 If you're looking for a relaxing spa afternoon/evening or a dip in the stunning indoor pool (marble design), you are definitely at the right spot.
Good breakfast was included in our reservation (croissants, coffee/tea and juices) nicely served and tasteful. 😋
In particular I think it's a great hotel for a short trip despite some small details that didn't...
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