The Hotel is located in a fantastic neighborhood in Paris. The Front Desk/ Check In Representative who checked us in was lazy, unprofessional and gave us a terrible suite. The suite had 2 pieces of tissue and when I asked the representative for tissue he said there was none until the next day. They were all out. When I asked the representative for Hot Water he said he had to go downstairs and couldn't. This representative is the same one who checked us in and his name is Riyad. Awful! Sits down and does nothing for the Guests!
The room was dirty, dumpy, terrible in everyway, the bathtub had mold and we almost tripped when leaving our room on the broken down threshold that was holding the carpet down. Nothing appealing about their Suites/Rooms.
I would never recommend this hotel to anyone!
The staff I would like to acknowledge is Leanti, Front Desk/Check In Representative, Sabri, also Front Desk/Check In Representative (both gave us exceptional service), another Front Desk/Check In Representative who worked the evening (he gave us his own personal umbrella cause it was pouring outside that evening, super helpful), the Gal who handles the Breakfast Area (very nice and helpful) and their Front Desk Manager, a Woman who assisted us on all matters upon our check in and taped down the threshold so we don't trip again!
Over all dirty, dumpy hotel that is broken down. They should be ashamed of themselves to present this hotel in this manner to their Guests! Even the open areas in the Lobby by their Bar is flithy and dirty. Shameful!
Thank God for the Employees who we recognized. We prepaid the 5 nights so if we hadn't we would have found another Hotel to move too!
Respectfully,...
Read moreThis is a top notch hotel at a reasonable price. It's located just a few blocks from numerous underground stations and the Champs Elysee yet is on a quiet, calm street that feels hidden away. There are tons of walkable local bars, restaurants, shopping.||The rooms are gorgeous! A nice size, beautifully decorated in a classic style, and feature a very comfortable bed. There's a nice sized desk for working. And the large window where we were looked into a cute courtyard. There is a fridge (though it's not terribly cold) to store wine and cheese, and it is stocked as a minibar with reasonable wine prices if you're in late night crisis. The bathroom was huge, and we had requested what they said was the only one with a standing shower instead of bath and handle-shower. I just wish the shower area was enclosed as the bathroom gets soaked (very European for some reason!)||The breakfast downstairs is buffet and has a bit of everything including amazing local pastries and made on site eggs that were delicious! It's a decent price for what is included.||Last but not least - the staff are fantastic!! Friendly, but professional. Willing to avoid my terrible French and speak English. They greeted us by name and took care of any requests we had. ||This was a lovely, old school hotel that I would happily stay at...
Read moreWe stayed there for around 10 days. The location is perfect. Close to lots of great restaurants and champ Elysees street for shopping or nice walk. Safe neighborhood. It is a nice little hotel, so cozy and decore is great. We got the superem room it was nice and big enough for Paris hotels. There were a nice loveseat (it needs some repair) with table and desk and we had a good view to street which we loved it. You have little bar with enough snacks and drink. Electric pot, selection of two tea and instant coffee but no coffee maker or microwave. They give you dental kit if you have a bigger rooms. The breakfast was only for 5 euros if you reserve the room through hotel not the third party, other than that it going to be 16 euros. For the price it was a really nice buffet breakfast but you should pay extra for fried egg, omelette or fresh orange juice. Staff were nice but I think they are a little more strict for room service, we wanted an extra slippers since the first one torn apart, they gave us finally but with lots of questions! You don’t have any restaurants in hotel but several choices around. End of the day, I recommend this...
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