Hospedaje El Viajero antigua — Hotel in Sacatepéquez

We had booked Hotel Camposeco for 2 nights (Dec. 31, 2014 & Jan 1, 2015) through booking.com and had printouts of our confirmation. We arrived in a tourist shuttle from Copan, Honduras at around 6 pm on New Year's eve. ||||As soon as we mentioned our hotel name to the driver, the couple in front told us that they had booked that hotel 3 days prior using booking.com and this was not honored. We thought that this was just one bad incident. Wrong! The manager just refused to look at the booking.com printout and told us no room. This is normally not a problem but this was New Year's Eve and we knew that hotels tend to be full at this time. Even the ones that had room were charging much higher than the normal rate (this was the reason we had booked in advance!). Luckily we found a place just across the lane 10 feet away (albeit at a much higher rate) so we did not have to walk too far with our bags on our backs.||||We contacted booking.com within an hour and we only got an apology and a cancellation. And since we did not stay at the facility we are not allowed to submit a review in booking.com! So there is no way for us to warn future travelers about this repeating practice with Hotel Camposeco.||||We are not clear where the fault is, whether with the hotel or with the booking.com site. The purpose of this review is not to blame the hotel but to warn travelers from booking this hotel through booking.com. There is something wrong with...

My opinion is this Ht. is cheap w.\ Excel. Value 9.5/10||RM.: Economy DR as described w.\ smaller size but enough + G. TV (Many Channels in Spain only) & Small Window without curtain _Can promote /Suggest: Add small table /desk under window & Hangers behind door & Add Mirror ||Shard B.R.: @ 1st. fl. =1 complete set (Shower +Toilet +Sink) w.\ hot water + Shampoo + without Elect. Socket or Hangers _@Gr. Fl. 1 small (Toilet +Sink) _ Some /Most Rms. W.\ Private B.R.||HT.: 7 Rms. /2 Floor _V.G. Big Terrace in 1st. fl. with City /Mountain V. _Another Sitting A. in Gr. Fl. Plus small common Kitchen but enough due Ht. size (Ref. +Microwave +Oven) incl. 24hr FREE water||STF.: Map +Info. +Free bottle of water +Help +Secure Gate +No Eng. _But Collect +3% For Credit Pay not exist in Web So, V.G. instead of Excel (8.5/10) _(Along 5 days, I saw the Staff is 1 Woman only … My Respects & God Bless Here)||LOC.: @ Life Area in centre of actions _Intercity bus St. +Local Market =300m W. (Bus to “Guatemala” = GTQ10 +1hr. until “Trebol Station” then use safe fast (TransMetro) bus to c.c. or everywhere = Q1 Coin) _(Limit) attractions =500m E. _Many big SuperMarket +G. bank for Money Exchange?...

The location of this basic hotel was perfect … just minutes from the main market, close to a bank that offered a good exchange rate for dollars, and walkable to all the main attractions in the old town. It was on a side street off the main road, so did not have too much noise from traffic. The room was spacious and the bed fairly comfortable, the shower was OK. There was a nice patio area by the reception with tables and chairs. I was able to keep a water bottle and fruit in their refrigerator, which was great. The staff was friendly and helpful, even could understand my low level Spanish. I was alone in a double room and it only cost about €20 per night.||My main complaint was the constant loud talking and giggling by some of the female staff members at the reception. My room was right next to the reception and the room was not soundproof so it was really annoying and distracting when I was in my room or in the patio area. I realize that they were just enjoying themselves, but would have appreciated a more quiet...