Metropolis Budapest Boutique Hotel — Hotel in Budapest

Service was impeccable. Every staff member was so polite and eager to serve. I arrived late to the city and wouldn’t be able to check in till after 8:15pm and with a simple WhatsApp the receptionist waited till I arrived. The room is spacious. The shower has good pressure and hot water was quick. Towels and bed linen were clean. I learned on my second day that I could get a coffee/espresso for free from reception and did it every day thereafter. They were able to provide recommendations on food and travel and both restaurant recommendations were to die for. You must try Frici Papa in the next street from the hotel. Transport is also very convenient. It’s located close to tram and bus stops not so much metro but then again the metro is a 5-7 min walk away. Tram ahd bus are 2 mins away. If you get the travel pass you can just ride the tram to the metro.So close to terror museum and Andrassy Ave. Definitely stay here if you are like me and it’s your first trip to Budapest and you want a comfortable quiet relaxing room to rest in at the end of the day....

Very clean and cozy place, in the heart of Budapest (Pest side), designed with good taste - vintage style but modern at the same time. I was here with a friend, we both appreciated the high standards of cleanliness. We stayed in the room dedicated to Nicola Tesla, a good size room for 2 people. I personally liked it so much that after my friend left - I stayed for a few more days longer in another cozy room dedicated to photographer Robert Capa - and a week later I returned to the same room. The entire staff is very caring, polite and helpful, with a professional approach. (Polina, Nicolas, Wafa, Ayana and Anasztazia - Thank you for looking after me 💗 You are amazing). I felt taken care of and at home. Details like beautiful tableware, where you can get coffee and tea on request from the staff (although you can make it in your room), or umbrellas for guests, all details together create a safe space. I recommend it...

How could this place ever have received a 5 star review? It is 3 stars at best, and even that is being kind. The rooms aren’t charming or historical- they are old, dated, impractical and furnished with flea market furniture. The “lobby” is a cheesy selection of old stuff. Chairs have no springs so that you sink down to the floor, the bedside shelves have no flat surfaces on which to put anything, the bathroom is tiny, the towels are scratchy and there aren’t enough of them, the street outside our room was noisy…. The hotel is one step up from a youth hostel.||The staff is OK but nothing to write home about. Half the time no one one was there, and the one suggestion for goulash soup turned out to be less than stellar and touristy.||We are 74 and 75 years old. Perhaps the hotel is 5 star for young people on a very tight budget. The hotel was close to all the sights, but it definitely...