Amma Guesthouse — Hotel in Akureyrarbær

My friend and I came to visit Akureyri and we where gonna stay 5 nights here. We only lasted 3 and then we booked another guesthouse. We where moved from one room to another 2 times and also moved to another guesthouse of his without getting any email or any notice that we where being relocated. He told us thought the phone when we where calling for a check in at 11:00pm when we where tired and not in a mood after driving for 10 hour, so we just went to Amma guesthouse as we had the address of that place. Everything was really dirty in Amma guesthouse and he constantly blamed it on another person who was supposed to clean but he took no responsibility as the host of the guesthouse. He didn't make any make plans according to the situation with the corona virus, there where no sanitizers or anything, everybody used the same towel to dry their hands. When we moved to the other guesthouse of his (Our gesthouse) the next day. He got us a room we where happy with but then the next day he asked us to move again to another smaller room. That is when we could't take in anymore and we left. The host was traveling so it was hard to get in touch with him and at one point no one answered us for 6 hours so we where just wondering around with all our stuff with no place to go. ||We had to ask Airbnb for a refund because Gunnar would't give us our money back and was really really rude through the phone and called us many names, that we where unreasonable and a difficult...

My friend and I came to visit Akureyri and we where gonna stay 5 nights here. We only lasted 3 and then we booked another guesthouse. We where moved from one room to another 2 times and also moved to another guesthouse of his without getting any email or any notice that we where being relocated. He told us thought the phone when we where calling for a check in at 11:00pm when we where tired and not in a mood after driving for 10 hour, so we just went to Amma guesthouse as we had the address of that place. Everything was really dirty in Amma guesthouse and he constantly blamed it on another person who was supposed to clean but he took no responsibility as the host of the guesthouse. He didn't make any make plans according to the situation with the corona virus, there where no sanitizers or anything, everybody used the same towel to dry their hands. When we moved to the other guesthouse of his (Our gesthouse) the next day. He got us a room we where happy with but then the next day he asked us to move again to another smaller room. That is when we could't take in anymore and we left. The host was traveling so it was hard to get in touch with him and at one point no one answered us for 6 hours so we where just wondering around with all our stuff with no place to go. ||We had to ask Airbnb for a refund because Gunnar would't give us our money back and was really really rude through the phone and called us many names, that we where unreasonable and a difficult...

Our weird check in experience soured our stay at Amma. When you arrive there are signs directing you to call a number to check in, shortly we were met by a staff member and taken downstairs. He powered up his laptop and searched for our booking, we were informed the room we booked and paid for wasn’t available. We were then offered a different room, I explained we paid for the more expensive room so we would need the difference refunded if it wasn’t available, it took ages but finally we had a room. The staff member didn’t know the difference in price exactly but said it was around 2000 ISK and gave me a cash refund. I checked the price difference when I got to my room, it was 3500 ISK, which annoyed me, but it was such an odd check in I didn’t want to chase the money. Room was comfy and clean as was bathroom, try to get an upstairs room, the shared bathroom is much larger and nicer upstairs. Shared kitchen is older but clean and has everything you need to cook. Laundry is available to use, a big bonus in Iceland! Could have been a good place to stay if check in hadn’t...