B&B Ipanema — Hotel in Naples

IPANEMA. It’s the WORST HOTEL ever I experienced. ||Though I’ve already booked and paid all cost, I couldn’t stayed IPANEMA, just because manager go back to home before we check in. ||It says “24hr front desk” on hotels.com detailed information. But it’s not true. They lied to customer.||||When we arrived Napoli station with 13hrs long flight, it was 10PM. ||We went to IPANEMA, but nobody answers because manager went back to home. ||After many complications, we called with the manager, but nothing changed. ||He just repeated I CAN’T GO BACK TO IPANEMA. IT’S ALREADY CLOSED.||||I wandered dark and strange street to find new hotel for my 1st night in Italy. ||I lost my money, time, energy, romance of travel…. everything because IPANEMA.||||I need get refund all cost I paid and compensation I damaged. Worst hotel ever. ||And everybody keep notice.||IPANEMA, they’re not 24hr opened....

The place itself provides nothing more than adequate accommodation.||1. Place is not easy to find||2. Need a 20 Cent coin to use the elevator (!!) to get to the 4th floor. Later you get a key||3. The owner is mostly not there so don't be surprised if nobody opens the door (have his phone number noted)||4. Breakfasts are a joke but edible||5. Rooms are clean, but ventilation is bad (air conditioning works fine)||6. The owner does not speak anything but Italian and the very basic English||7. It's close to the station but on the wrong side of the Piazza Garibaldi (quite unpleasant having to go thru all those...

The place itself provides nothing more than adequate accommodation. Place is not easy to find Need a 20 Cent coin to use the elevator (!!) to get to the 4th floor. Later you get a key The owner is mostly not there so don't be surprised if nobody opens the door (have his phone number noted) Breakfasts are a joke but edible Rooms are clean, but ventilation is bad (air conditioning works fine) The owner does not speak anything but Italian and the very basic English It's close to the station but on the wrong side of the Piazza Garibaldi (quite unpleasant having to go thru all those...