Venice Dose Guesthouse — Hotel in Venice

This property claims to be a good property with everything including air conditioning. First thing it is very far from the bus stop from the airport. It's about 35 minute walk and of course the property wouldn't have any information on how to get there. After showing up she said we should have got a water taxi, like thanks for letting us know that now. Second is it is 2 flights of stairs up and about only 2 feet wide to get up. Third is there are no lights at the entrance or stairs. Fourth is there was no air conditioning. When asked at the property, she looked around as if she was trying to find one that was not there. The property is telling booking.com that the air conditioning wasn't working instead of never having it. Then said they we're bringing me a personal air conditioner. Air conditioner and fan are not the same thing. This way they don't have to refund me all my money. Before leaving the property, I was assured that I would get a full refund the next morning. I sent the property a message that day and then the day after I got a message stating I was only getting a partial refund and only partial city tax. Neither the property or booking.com will do...

We stayed at this property and I cannot describe how terrible it was. EVERYTHING about this property is extremely bad from the grumpy and rude person at the front desk (that’s never actually there) to the lady that’s supposed to clean the rooms, the rooms are very very dirty and they don’t get cleaned during the stay.

The beds are the most uncomfortable thing you’ll ever sleep on and not to mention there’s no AC.

And the washroom is beyond terrible, let’s not even talk about it because it is worse than any public washroom; beyond disgusting.

The location is fine, yes. But at this quality of stay is not even worth it for the price because it was pricey compared...

The location is great and the apartment had a great view of the canal. That is where the positives stop. The family apartment that we stayed in was old, had a noisy temporary air conditioner, we had to share the fridge, and molicrowave with other guests. The shared iron did not work. They really need to spend some money on upgrading this accommodation if they want guests to have a...