Richmond Hotel Kagoshima Kinseicho — Hotel in Kagoshima

For tourists, you will like the hotel. It’s centrally-located and reasonably priced. But for me, this is my 2nd Richmond Hotel this week, and like Yokohama four days ago, the check in experience at the Kagoshima Richmond Kinseicho was just as bad. I arrived at the hotel at 1 and asked in Japanese for them to hold my bag until checkin. No problem and I left. I came back about 3:30 to check in. I claimed my bag and gave my name in Japanese. She found my reservation then immediately asked for my passport. I simply said “No”. She looked at me like I didn’t hear her then went to the back room to get another woman who I guess can speak English. Before the second one could say anything I explained in Japanese that I am not a tourist and if she would just check my reservation on the computer in front of her she would have known that. It is insulting to ask permanent residents (I am one.) for identification when checking in, especially our passport, which we do not carry around inside Japan (any more than a Japanese person would traveling Japan). The law specifies we are to be checked in as residents just as Japanese people are. And this, again, is the 2nd time this week I have explained the Japanese hotel law to Richmond hotel staff who should know better. And when this happens, no matter how good your hotel is the stay will not be pleasant because I won’t forget the insult. I’m speaking to you in Japanese and you still assume I am a tourist? How many fluent middle-aged white guys do you see in a year who are tourists? Come on Richmond, use some common sense and stop lumping residents and tourists in the same pile. It’s disrespectful to those of us for whom Japan is home. We are not the same as tourists. I like Richmond Hotels, but I have plenty of hotel choices available to me, and have stayed at Richmond at least four times this past year. Until you stop othering foreign residents as the same as visiting tourists I won’t be staying at this Richmond or any other...

My family had a great 2 night stay here at Richmond Kagoshima. My favourite surprise was our passports were returned from hotel check in with these adorable little origami samurai hats perched on the corner. We interacted with an English speaking staff member who was very helpful in helping us answer our questions. Our hotel rooms were provided with all essential toiletries and more- including a pair of long comfortable pyjamas. The selection for breakfast is decidedly Japanese for the large part, but you are able to order eggs and bacon with big thick pieces of toast.

The hotel is right in front of tram and bus stops that will take you to many popular tourist destinations including the train station, and the bus to the airport is about a two minute walk on the other side of the road. Taxis can also be hailed in front of the taxi as well.

I would suggest asking for a 3 person room if you are able, even if you are just two people- my family stayed in two separate rooms as we are a family of 5 and the three person room was much bigger than the two person bedroom, with a small table with sofa and chairs within the room. The beds are firm but soft and comfortable, and the pressure of the water for the shower is great. My family booked on booking [dot] com where we got a really great deal for the...

We stayed at Richmond Hotel Kagoshima Kinseicho during our time exploring the southern part of Kyushu, and it turned out to be a great choice. The location is right in the city center — extremely convenient with the tram stop just a short walk away. We even had views of Sakurajima on a clear day!

The hotel lobby felt modern and efficient, and check-in was smooth. The staff were polite and helpful, even though we couldn’t speak Japanese — everything was still handled with a smile and warmth. Our room wasn’t huge, but it was clean, cozy, and had everything we needed for a short city stay. The bed was comfortable, and the bathroom came stocked with all the amenities you’d expect from a Japanese hotel.

What we really appreciated was how easy it was to walk out and find food. There are restaurants, shops, and convenience stores just around the corner — perfect for late-night snacks or breakfast runs.

Overall, it was a practical and pleasant base for exploring Kagoshima. Would definitely stay again...