We booked two rooms, one for me and my husband, one for our four kids in their teens and twenties. One room was great. One wasn’t. || Staff was exceptionally kind and accommodating. Apologized for not being able to give us a better room and quickly arranged a taxi on the day of our departure. Fifth floor room had a lovely view even though our first floor room felt like a dungeon. ||Very quiet. Good soundproofing. Very clean.||- Only one physical metal key per room, even with four guests in a room. Inconvenient if you split up as our kids wanted to do. |- One room smelled heavily of cleaner and carpet was damp. No view out the window. - Only instant coffee |- Refrigerator did not get cold |- Duvet covers didn’t close. It was like they were just wrapped in a flat sheet.| - Toilet is not separate from bathroom in smaller room. |- Food options are limited nearby, though we do recommend Olu Burger.| - Luggage forwarding was twice as much as other places. Suspect an upcharge. We opted not to forward and just got taxis to...
Read moreOur stay at this hotel was nothing short of exceptional. The stylish and elegant decor immediately caught our attention, with every detail thoughtfully curated to create an atmosphere of luxury and comfort. The attention to detail in every aspect of the design was truly impressive. The staff were incredibly friendly, professional, and always went above and beyond to ensure we had everything we needed. Their warmth and competence made our stay even more enjoyable. We will definitely be returning, as everything about our experience was perfect from start to finish. Highly...
Read moreLovely rooms, very clean and great housekeeping service. Room has everything you need and I slept pretty well! Location is convenient in terms of access to train station but not super close to attractions in Kyoto. However, I feel like the attractions in Kyoto are pretty spread out anyway. Not many food options nearby unfortunately though there are a few small restaurants, a bakery and a 7 11. A huge supermarket about a 10...
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