Visited in October 2025. Japan 🇯🇵 Tokyo.
We chose Dash Living for its prime location near multiple stations, making city travel convenient, and its positive reviews. However, our stay from October 6 to October 11, at $300 USD per night, was a complete disappointment beyond the location.
ACCOMMODATIONS:
Firstly, an ongoing construction project in the neighboring building, starting at 8 AM, disrupted sleep for light sleepers. No mention of this was found on any booking platforms. Secondly, the apartment screamed cheap quality: thin towels, basic conditioner/shampoo, iron, and hairdryer, and no trash bags provided. For $300 USD a night, this felt unacceptable, even if it’s standard for Japan—elsewhere, this price gets you far better amenities. Thirdly, the 1.4-meter-wide bed was uncomfortably narrow for two people of average build. Additionally, the room was poorly cleaned, with dirty curtains, cabinets, and floors. Housekeeping and towel changes weren’t included in the rate. While there was a washing machine, the absence of a dryer left us puzzled about where to dry laundry.
SERVICE:
The support team was unhelpful, responding with robotic, generic messages like “Thank you, we’ll try to resolve it” without offering solutions. When the toilet flush broke during our stay, it was never fixed despite our complaints, and support continued with empty promises.
VERDICT:
Dash Living feels like a budget option disguised as a hotel, charging premium rates for subpar quality. Unless you’re solely after location and can tolerate low standards, skip this place. The poor amenities, lackluster service, and overall low-quality experience make it hard...
Read moreAfter a couple days I am now convinced they don’t and can’t host Japanese guests:- no blinds, so you wake up with the sun, like it or not. - both the bathroom/shower and the toilet room smell terrible. Like mold and urine respectively.- balcony doors/windows have not been cleaned in ages, particularly not in the inside. Terrible dirty.- no toiletries or other amenities of any kind.- stay 9 nights and could not even get fresh towels, nothing.- lobby and common area downstairs is a mess (used like storage?) and barely maintained/cleaned.- no place to luggage storage before/after check in/outHuge disappointment. Won’t return...
Read moreThe cleaning team and management do not meet Japan standard. I lost my shoes in the shoe rack. I checked out from the place and realized I didn't have my branded shoes with me, I left it in shoerack. I asked them to check but they said didn't find anything, and should there are left items after checking out they will notify immediately. The cleaning team also took 2 days to just confirm. I know it could be taken by either the cleaner or the tenant after me, however should they do a proper cleaning management, it won't be happening. I left stuff in hotel before but I always manage to get them back, sadly...
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