WARNING: Do not book this hotel. Scammed into paying more to sleep in my carWe booked 4 people(2 adults and 2 kids) and got a booking confirmation that we will recieve a double bed room for 4 people. When we got to the hotel they only gave us a single bed room for 1 person and told us repeatedly that it's not their problem and that we have to pay more to get a double room.We arrived at the hotel at midnight and we were informed that they have no double bed and gave us only a single bed when on the booking confirmation it says double bed for 4 people. When i asked about this they told me i had to pay more to book double room for 4 people and that they only have 1 single bed room for the night.My wife and kids had to stay awake until 3am with me to discuss all of this with the hotel. I had to sleep in the car because the room they gave us was only 1 small single bed.We booked a night for 4 people and received a single bed for MAX 2 people. The hotel refused to do anything to help even though it says on the booking confirmation that the room is a double bed and is for 4 people.My whole family had to stay from midnight till 3am awake to discuss this with the hotel and we had no option but to give up since at that time i could not book another room for 11-12 of August because it was too late and not a single website allowed booking for this period.I had no other option than to sleep in the car when it's outside 30 degree celsius and let my family sleep in that single bed roomThe hotel did not take any responsibility for their booking mistake and told me repeatedly that it wasn't their problem and i had to contact trip.com customer serviceAlso we booked 5 night for 53844 yen and had to pay 15700 yen for one night. 53844/5=10,768.8. So why did we have to pay this much? The hotel also did not...
Read moreThe hotel is close to some metro stations which you can easily use to reach many tourist places but could be closer. The room has almost everything one could need: a refrigerator, a big TV, an AC, even a hair dryer and an air purifier, it wasn't big but enough space for one me and my luggage. The bathroom is a combined bathroom which may be unfortunate if there is more than one person living in the room. The bath was too small but good enough to take a shower. The bathroom had a TOTO toilet (the one that washes one's ass) which I came to like. The room cleaning can be done as often as asked for. 2nd floor has laundry with a washing machine that needs coins to run. On the 1st floor there are several drink machines that sell water, tea, coffee, soda, beer even. Additionally, they allowed me to check-in earlier than the allowed time, I came there almost an hour too early and it was indeed very helpful. Overall, I enjoyed my stay...
Read moreIf you're a tourist on a budget, this LiveMax location is the most ideal. All the convenience stores, McDonald's and the other food establishments are are literally 10 minutes or less away walking distance.
Ginza Shopping strip and great cityscape is a 20 minute walk and Tokyo City Dome is a 15 minute commute via train.
Now for the room situation. Extended Guests (more than 2 days) you have to be on the Front Desk Management when it comes to house keeping and vanity items for the room. The staff is friendly and is very helpful when you need assistance. Hands down a well ran establishment, only gripe is that some of the photos can be misleading in size but don't take my word for it, we were able to make due with a family of 6 in one of their...
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