hotel MONday Premium Ueno Okachimachi — Hotel in Tokyo

I stayed for 3 nights in the beginning of October, then left for Kyoto and Osaka and came back for 5 nights in the middle if October 2025.

To start, my initial stay for 3 nights in a room for 3 people was great. We were on the 7th floor and had views of the skytree. The 14th floor had great views of the skytree and I really enjoyed the space. Even better they have free sake and teas from 5:30pm to 11:30pm everyday. They also have free ramen every night starting wt 8:45pm for the first 30 people. Some days were busier than others, but I was always able to get a bowl of ramen.

I asked if they could hold my luggage until I returned for my 5 night stay and they said they could. No issues and very friendly service up to this point.

The issues came after I returned for our part 2 of our stay. We were offered a room on the second floor. Room 205. This is the worse room I've ever stayed in. It was next to the laundry room, which meant noise in the evenings. Not from the machines because the noise cancellation is actually pretty good. The issue is the people who stood outside the laundry room to chat until their laundry was done. I've attached a video of how it sounded from my room at night. The laundry room was available 24/7 so around 2am I can still hear people chatting outside my door. I went to concierge to let them know and they couldn't find me another room. They offered a lower value room that was slightly smaller, and I asked if they would be giving me back money to take the other room, they said they'll look into it. The other option they offered was for me to switch rooms everyday. I asked what do I do since checkout is 10am and check in is 3pm and they said I can pack my luggage and bring it downstairs to them to hold. That was a ridiculous suggestion. They kept telling me they'll look into it and asked me to wait at the lobby. I told them I'll wait at their lounge on 14th floor instead and asked them to come get me if they have a solution. They asked me to come back down later instead. I said fine. I went upstairs and came back down in about an hour and they had no resolution. They asked me to come back the next day. The next morning the stupid door was broken and wouldn't even close. Again I have a video of this. I went to tell them that their door is broken and I need to head out. They said they'll have someone fix it right away. This was 9am. I came back around 1pm and they said they have another room for me, but that I had to pack up all my stuff and bring it downstairs to the lobby. I'm thinking why can't they just give me the keys instead of making me lug all my stuff downstairs. But fine, I'll concede since I want the room change. I went upstairs and the door wasnt fixed. I was furious because the items in my room basically were sitting without a locked door for the entire period. They didn't apologize when I checked with them or when they told me they can change rooms. I was moved to the 6th floor. Room was great thereafter for the remaining 3 nights. Lots can be improved with how they handled the situation. Hope they improve for the next time they deal with a...

Very impressed with Hotel Monday Okachimachi.

Our room was far from large, but it was modern, tasteful, clean, and thoughtfully arranged. There was even a couch of sorts beside our bed, so plenty of room for our luggage. Electrical ports were accessible, and the bathroom facilities were sleek and high tech.

The front desk gave us two bottles of water for free each day we declined room service. The hotel breakfast buffet wasn’t included in our room rate, but it only cost like 3600 yen for both of us (so something like $22 total each day). This was our favorite breakfast of the trip, so we were happy to pay it. Moreover, breakfast began at 6:30am, so this helped us early risers get an early start to our day.

The hotel’s breakfast area doubled as a viewpoint for the nighttime cityscape, with the rainbow-hued Tokyo Skytree providing us a free light show each evening. The vibe was made very pleasant, with relaxed jazz, a couple of neon light fixtures, and an assortment of free tea or sake for your nightcap.

Finally, between 8:45pm-9:30pm, a small bowl of complimentary ramen was offered, just in case you needed that late night snack.

All of these small touches helped us settle into a pleasant routine, and helped us feel at home.

In terms of location, the Okachimachi neighborhood was sort of residential and quiet, but on just the other side of the busy street was the bustling Ameyoko. So, arguably the best of both worlds. Several train stations (including Yamanote line access) were also in close proximity, along with some shops (including a Daiso), restaurants, and convenience stores.

We did take a taxi from Haneda Airport to this hotel, just to simplify that connection.

All in all, I was very happy with this hotel. In terms of quality for the price, it was certainly my favorite...

The room was spacious for a Tokyo hotel room. The huge daybed took up a lot of space so there was little room to move between the beds. But the beauty of the daybed was that we could open up both our large suitcases on it and organise our stuff.

The beds were comfortable. But the duvet covers looked a little worn. The single pillow was soft. There was a little opening in the headboard just above the pillow. It had a USB port and a 2 flat pin power outlet. A nice touch. Note: No 3-pin outlets here.

They provided 6 hangers and there were many knobs on the wall by the TV to hang your clothes.

The bathroom was very new and clean. The mirror was big and there was sufficient counter space to place your toiletries.

They provided good quality shampoo, hair conditioner, body shampoo and hand soap. Note : they charge for ladies toiletries 250¥ (if you didn't bring your own). This was different from other Japanese hotels we stayed at so far where they provided free cleansing oil, face wash, toners and moisturizers.

The breakfast was really nice for a small hotel. A full spread of Western and Japanese food. Good quality.

The staff at the front desk were very friendly and helpful with directions.

I'm taking away a star for location only because the nearest exit (A1) from the subway Oedo Line didn't have an elevator. So to get here I had to surface at exit A5 which was 10 mins away. However, it is only 7 minutes walk on street level to a JR train station Okachimachi.

This place is also near enough to walk to Ueno Park and the Ameyoko shopping district although I wouldn't recommend the latter. It has too many touts.

Overall a good hotel. I...