Service - very good! The staff were friendly and helpful. They can understand and speak limited English. At times, they would use a digital translator to help communicate their explanation. ||2. Food - good. They served sausages, salad, scrambled eggs, mini croissants, chocolate croissants, ham, salami, juice, miso soup. ||3. Room - good. This is a business hotel, so I didn't expect much. My room was small, clean and safe. I was placed on the side of the train station so I could hear the trains. I used my noise reduction ear plugs to help eliminate the noise. There is a camper style bathroom in the room in which you have to step up and into the bathroom. The hotel provided clean towels in a bag and left it on my door handle every day. In exchange, I would place my used towels in the bag. ||The only issue I had was understanding how to turn on the AC with the small remote control. The remote isn't labeled in English. After a couple of tries, I finally figured out how to turn on the AC. ||4. Activities - very good. There are restaurants and a nice grocery store at Shinagawa station. There is a grocery store next door to the hotel. ||5. Overall - I chose this hotel due to its location to Shinagawa Station. Great connection to and from Haneda Airport, the Yamanote Line, and the Shinkansen. I would definitely stay again at this hotel. It served my...
Read moreService - very good! The staff were friendly and helpful. They can understand and speak limited English. At times, they would use a digital translator to help communicate their explanation. ||2. Food - good. They served sausages, salad, scrambled eggs, mini croissants, chocolate croissants, ham, salami, juice, miso soup. ||3. Room - good. This is a business hotel, so I didn't expect much. My room was small, clean and safe. I was placed on the side of the train station so I could hear the trains. I used my noise reduction ear plugs to help eliminate the noise. There is a camper style bathroom in the room in which you have to step up and into the bathroom. The hotel provided clean towels in a bag and left it on my door handle every day. In exchange, I would place my used towels in the bag. ||The only issue I had was understanding how to turn on the AC with the small remote control. The remote isn't labeled in English. After a couple of tries, I finally figured out how to turn on the AC. ||4. Activities - very good. There are restaurants and a nice grocery store at Shinagawa station. There is a grocery store next door to the hotel. ||5. Overall - I chose this hotel due to its location to Shinagawa Station. Great connection to and from Haneda Airport, the Yamanote Line, and the Shinkansen. I would definitely stay again at this hotel. It served my...
Read moreThis Toyoko-Inn is extremely convenient if: you are on business (there is mostly nothing to do in the business neighbourhood...) you need to fly from Tokyo/Haneda: the direct line starts on the same side of Shinagawa station you are an early morning person: this is about the fact that Toyoko-inns (all of them..) will throw you out of your room at 10 AM every single morning except on the "ECO PLAN" days - and you can only take those every other day. So if there is a typhoon or any other reason why you can't leave your room, think of Plan B. Additional information that may be useful The plus of Toyoko-Inns: take a membership card and after 10 night you get one free; reservation on internet is really easy and as a member, you can cancel at last minute. If you are an overseas traveller with a lot of luggage (always my case) and you happen to leave the hotel knowing that you will come back a few days later, you can ask them to keep some luggage for you until you come back. They are very accommodating. since all staff is friendly, do not hesitate to ask them how the * the AC remote control works: but this is a Japanese hotel, do not expect to find everything explained in English. Otherwise, this is one of my favourite T-I because unlike most others which only offer Japanese-type breakfast, this one has scrumptious...
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