Cancún International Suites — Hotel in Cancún

This hotel doesn't offer any of the amenities you would expect from a 3-star or even a 2-star hotel in the US, like Best Western, Ramada, or Holiday Inn. The bathroom sink was tiny (for no particular reason, considering the room size) and had no counter space, the sink itself was super shaky and felt like if you lean your arms on it in any way, it would just rip off the wall. The water from the shower cabin leaked on the floor. There was no blow dryer, iron, fridge, or coffee maker. In fact there wasn't even a "do not disturb" sign for the door.

Also when I checked in there was only a hand towel in the bathroom, and I had to physically go to the front desk to ask for bath towels - I don't remember now if there was a phone in the room that could call front desk, but the receptionist didn't speak English anyway. We communicated through Google Translate on our cell phones.

The bed was only full size, which was okay for me staying alone, but definitely would have been too narrow for two people. There is no seating space in the room other than a single chair (again, imagine if it was two people staying there). There is nowhere to unpack your clothes, no dresser of any kind. The room looked very bare in terms of furnishings in general.

You should know (which I didn't) that breakfast is not included. The only thing that was provided for free was sliced bread (without anything to put on it - that cost extra), coffee without milk or cream (that also cost extra), and sliced watermelon with papaya. It would have really helped me if the hotel actually had refrigerators in the rooms so that I could buy my own food the night before, but the way it was, I had to go to the Oxxo nearby.

Floor-level shower that flooded the bathroom reminded me of a hotel I stayed at in London as a student, but then that property was only rated 1.5 stars. And you know something? Even at that hotel continental breakfast was included in the price of the room, and it was better than whatever they served here.

Also all the booking sites mention that this hotel has laundry facilities, which it doesn't. There is a public laundromat around the corner, but it's just such a dirty and scary-looking place, you wouldn't want to go in there.

The location is pretty central, but it isn't great. The hotel is located right next to a square with a park where people hang out nightly, with music playing loudly. I am a sound sleeper so it didn't bother me too much, but the music did sometimes last past midnight. I also felt that there was nothing there to see, even though it was right downtown. I suppose all in all it's an authentic experience though.

I also see from the reviews of various hotels in Cancun that people complain a lot about hot water in the shower not being hot and cold water not being cold. I am afraid that's just how the water is in Cancun, so it's not strictly speaking the hotel's fault. I actually once took an entire shower with cold water because it was just lukewarm.

Btw I've never once seen any of the guests use the pool, and I was there in August. I personally couldn't, because I was there for a medical procedure, so I can't say anything specific about the pool.

There were some positives though: the bed and the pillows (only two pillows provided btw) were comfortable the A/C worked very well (it took me a minute to figure out how to direct it away from the bed, but it can be done) the hotel is very clean I always felt safe The wi-fi worked very well They have a Roku attached to all the TV's in the rooms, so I was able to log in to my own streaming apps There is a spacious safe deposit box in the room.

After Cancun International Suites I stayed a few nights at the Fairfield Inn & Suites by Marriott Cancun Downtown because I had to extend my trip, and that hotel did have real hot water because I am guessing the building was built to American standards. It also had all the other amenities we are used to in the US. But then the prices per night at that hotel are American, too, so whichever option you pick, it's...

If you're looking to be close to some lovely local spots and far away from the hotel zone, this is your spot! We were just a step away from the lively Parque de las Palapas, and not too far from the ADO station (Centro), two OXXOs, local markets, and other great places to eat. It is a family-friendly area and we felt incredibly safe and at ease.

The hotel was clean and maintained regularly. We also received two complimentary bottles of water every day (and could've asked for more if needed). There is an elevator, although on the smaller end, which we really appreciated after a long day of lugging our luggage.

One thing we wish we could've had access to is in-house laundry, but there is a laundromat down the street. It would also be cool if the pool could be open a bit into the night. It would look so beautiful with some string lights. We found ourselves usually missing pool hours because we were often on day tours.

All the staff were so kind and helpful. Even with our language barrier and lack of Spanish knowledge, we got by comfortably due to a lot of the staff knowing English, and signage also including English. Although there was a language barrier between us and the hotel keeper we saw the most, she was so sweet and patient with us, and we only wish we could've spoken with her in Spanish more!

The hotel restaurant is also a great spot! Absolutely delicious food and great service!! Definitely try the huevos motuleños if you can eat eggs. We found ourselves craving the dish again and feeling disappointed that no other places could measure up to the way this hotel restaurant makes it!

It was such a pleasure and an honour to stay at Cancun International Suites and we cannot wait to be back again...

If you want to start your time in Mexico being in Mexico among the locals, use this lovely little hotel. Right next door to the Parque de las Palapas, its a 6 minute walk to the ADO bus station, the Ave Tulum and to Chedraui (the local supermarket). Catching the R1 or R2 bus into the Hotel Zone is easy from the Ave Tulum.||||Room was clean, spacious and comfortable overlooking the small internal courtyard where breakfast was served. Every evening there was something going on in the public square across the street and it was great just to mingle and people watch. In that square were local food vendors in permanent holdings and the food was excellent (who can argue with two quesadillas and a soda for 35 pesos). There were also market stalls. The hotel staff were very warm and friendly and helped me sort out one or two problems with tour bookings, ordered early morning taxis and generally made my start to Mexico perfect. ||||The Hotel Zone is where to stay if you want manicured lawns, be ripped off on the price of hotel rooms, no hint of any sort of local flavour and nothing of Mexico. By far, staying in Downtown Cancun rubbing shoulders with the local population is superior and the International Suites, Cancun hotel is the...