Hotel City Palace — Hotel in Pokhara

The hotel is with decent out look. The room are well furnished with amazing views as I have stayed there for 2 night the experience was good. The restaurant service will be closed in 9:30-10pm so craving at night will be difficult. The room standard are good as bed making and mighter corner are tucked properly. They also have room service. They have 24hrs check in service which is fabulous. The view we can observe is sunrise, morning sun kiss on mountain and pudmikot on the top of the hills. Staff were pleasing and...

This hotel service is very poor, the owner here is very poor person, fraud happens with the customer in this hotel, they charge for one day, you speak for days and you make fake service charge. Even if it is true, they say that you were drunk last night, you drank expensive drinks, you ate these, they make fake bills at the time of checkout, please don't stay in this hotel, there are other good hotels in Pokhara,...

We went for family vacation and we had worst experience with this hotel. No towel provided, no proper Bf provided (though Bf was included in our package), blanket was not cleaned properly even after asking multiple times they haven't replaced it. Staff ls were rude. No hot water available and also water was available only for an hour in d morning.. Overall it was very...