Fairway Motel and Apartments — Hotel in South Island

HIGHLY DO NOT RECOMMEND. Don't come here if you want a good time and what you payed for. We paid for 3 queen beds + 1 king bed. All we got was a room with 2 double beds + 1 single bed and an argument with a wall-faced staff member. ||We talked to a staff member onsite and she tried to tell us we did not need more beds and would fit perfectly in what they gave us. Mate it's not about if we fit or not. We're paying customers and thereby entitled to what we payed for. We tried to explain this to her and she had the nerve to try get us to pay $235NZ for an extra room with 1 queen bed + 1 single bed. We paid for a certain amount of beds and didn't get it and she wanted us to pay even more to still not receive the service. She tried to tell us we told them we only had 1 person staying on our booking form so we showed her our booking confirmation which clearly stated our guest number to be exactly how many people we brought. We even tried to suggest a compromise where they simply bring in an extra mattress. She refused our suggestion and kept trying to push us to pay for an extra room. She deflected all our requests to speak to another staff member, insisting that the manager shared her views. At this point she simply went back to her room despite our attempts to reason. We ended up having to BUILD a bed with two diagonally placed sofas. ||Upon further inspection of the rooms, we found that the showers were not very clean with spots of mould on the sides and some of the bedroom lights refused to switch on. Furthermore, one of the bedroom heaters did not function. ||Attached are some photos of the lights and heater. The photos of the beds with are for size reference only - taken in the morning...

The Fairway Motel was great. Close enough to town centre and very convenient to sites. Took advice from Mark (owner of motel) to walk Mt Iron which was not far from the motel. This gave us a good overview of the lakes and majestic mountains and set the scene for our stay in Wanaka. Mark and Megan were very helpful and nothing was a trouble. Our room was so comfortable and quite spacious for a couple. The bed was comfy and facilities provided were clean and spot on. The shower was perfect and the set up of the kitchen was very convenient. We loved the outdoor area which gave us private rest time. After our short stay we are planning our next trip and intend to stay for a longer period at their comfortable Fairway Motel. Thanks to Mark & Megan and their...

I had higher expectations, perhaps that's not the motel's fault. I feel the types of accommodation were overstated somewhat, which was reflected in the pricing. I stayed here in 2014 and I expected it to be more modern this time but alas, the courtyard has the same gravel surface and the potholes are bigger. I understand the COVID years made upgrades impossible but if it's a motel room then say so, don't call it an apartment. The reception / owner was friendly and helpful, the room service, good. Wanaka is generally over priced everywhere, in a restaurant they wanted $8 per fresh oyster and my wife was charged $88 at a salon just to wash her hair! I shan't be putting Wanaka on my list of favorite destinations...