Presken Hotels@Victoria Island — Hotel in Lagos State

I’ve stayed at quite a few different Presken hotels, and while the Victoria Island branch isn’t my overall favourite, it does have a few things that make it stand out.

I’m not a big fan of its location — there’s not much happening in the immediate area — and the entrance and car park are quite small. However, the pool area is probably one of the busiest I’ve seen in any Presken. There’s a steady flow of both guests and outside visitors, and the bar and poolside atmosphere are consistently lively.

The hotel’s design is different from the typical Presken style and from many other hotels, which gives it a unique feel. The staff are good, though not the best I’ve experienced across the chain. Overall, while it’s not my top pick, it’s still worth considering if you enjoy a hotel with a more active pool scene and a...

Mhen, the worst hotel experience l've had in … i a long while, I had no idea Hotel standards had fallen that low in Nigeria, my room was moldy, smelly and damp. The bathroom is so unkempt. I woke up with a nasty Nasal congestion . The breakfast was supposed to be included but I, had to choose from 2 options, sweet Potato sauce and Bread and egg which I chose the former, only to be told some minutes later that it wasn't available . Bread and egg was served, so bland and classless, no water, no beverage of any kind, I mean don’t I deserve water at least !!???? The TV is old and is of no valuable addition to the room. There are loosed wall sockets in the room. The only thing this hotel got going for it is the name and location . Even the pillow had holes and the wrapped soap in the bath is...

I recently stayed at their branch at V.I and unfortunately had a frustrating experience, particularly with their payment system and customer service. During my first lunch at the restaurant, my card was declined by the initial POS machine. They brought another machine that worked, but later I discovered I had been charged twice for the same amount.

I reported this to the hotel management, who assured me they would look into it and get back to me. A week went by with no updates, so I reached out again, but I've yet to receive a response. This situation has been really disappointing and has made me question the hotel’s honesty and commitment to customer service. Based on this experience, I...