CUSCO HOSTAL PORTA — Hotel in Distrito de Cusco

We stayed 5 nights in this hostal. It is very cheap an you get good value for money because it is very cheap compared to other accomodations in Cusco. Room is ok, you even get a TV and ensuite bathroom (shower is not very warm if its electrical or too hot if its not electric). The kitchen is way too small and they don't have enough pots, pans, plates etc. to cook. No breakfast, however Coca Tea is for free all the time. ||||What really upset us was the tour booking company of them. We booked the Machu Picchu by car tour through them and it was canceled because of demonstrations. We woke up at 6 and were waiting in the lobby of the hotel for our pickup at 7. It wasn't until 7:20 that somebody told us that the tour was canceled. 5 minutes after that some other guests showed up and already knew since the day before, that the tours aren't going to start that day because of demonstrations. Nobody told us... After that, when we had to book a new tour they wanted to have even more money and didn't give us any courtesy. We booked a new tour "MP by train", which was 40$ more per person. We wanted the train back at 6:30 pm and there was space left, for sure, we double checked it. The lady from the tour company got us the train at 9:55pm altough we clearly told her that we don't want that train. She told us the other one was full, which was defenitly a lie. She also told us that we will be picked up at the hostal at 4:00am, instead the minibus arrived at 3:30am when we just woke up. All of it was just not customer friendly at all, only money focused. I would nobody recommend to book...

I recently stayed their with my family coming from the united states and the family and rooms were super nice! definitely would recommend for the price! they also had variety’s of breakfast and different types of desserts. the family also does trips for any of the tourists things to their, such as the 7 color mountains, Machu Picchu, and many of the other places and small towns. They also helped us get around the city very easily. And helped us get to their airport because of people they knew. This place is right in the middle of everything me and my family felt very safe. Another great thing is it’s so close to central and...

Localizado perto de restaurantes e da avenida principal da cidade, tem a desvantagem de não ser acessível de carro até a entrada, mas isso é um empecilho apenas para quem tem muita bagagem ou dificuldade de locomoção. Há uma escola quase em frente, então durante a semana há barulho de crianças nos horários de entrada, saída e nos intervalos. Logo na entrada se percebe que algo bem informal, e assim como muitos comércios da cidade, é comum ter crianças trabalhando ou na garupa dos pais. Os quartos ficam nos andares superiores e não há elevador. Nos foi dada opção de 2 quartos e escolhemos aquele com cama de casal, pois era a reserva que tínhamos feito. O quarto tinha também uma cama de solteiro, uma tv, e uma prateleira. O banheiro era pequeníssimo, box com cortina e chuveiro bem quente. O problema que o box tinha muitas frestas para a rua, tanto na janela como no teto do box. Assim, durante a chuva da noite, ouvíamos como se fosse uma goteira, mas era a chuva entrando nas fresta do teto do banheiro! O papel higiênico era bem racionado e não havia outros artigos de higiene disponíveis, como sabonete e papel toalha. Falando em toalha, uma das nossas toalhas de banho veio furada, e não um pequeno furo, um imenso buraco. Pelo menos havia coberta suficiente, pois fez muito frio durante nossa estadia. Wi-fi funcionava bem no quarto. Mas como o banheiro ficava muito, mas muito frio, e outros aspectos, como a limpeza, deixou a desejar, resolvemos ficar apenas uma noite no lugar. O café da manhã era bem simples: café granulado, chá de coca, chá preto, leite, manteiga, doce e pão cusquenho (no dia anterior). O cancelamento das demais reservas foi feito sem problemas e a moça da recepção foi...