Hotel Killa House — Hotel in Distrito de Cusco

The staff makes this simple, no frills & very reasonably priced hotel a good choice. The website is definitely outdated & the restaurant (next door) is no longer part of this small, family run hotel - but it's a convenient option. We stayed four nights and were able to leave our bags after check-out on our last day and picked them up before our night bus. ||||The rooms are quite small & the ventilation is minimal, making the bathroom dampness linger. However, the bathroom fixtures are very new & recently updated and the water was always piping HOT and great pressure. No safe in the room but very trusted staff, and for those of us accustomed to travel locks on bags are the best safe anyway. Things quiet down at night, but early mornings the noise of footsteps up and down the stairs (if you're in a corner room) can be disruptive. There were also firecrackers/fireworks? set off nearby each morning around 8:00 a.m. A local alarm clock? Ha ha! Our earplugs came in handy and most mornings we were up & ready to go by 8:00 anyway.||||No heat in the rooms. Most Peruvians don't have heat in their homes, they put on an extra sweater drink some hot tea and call it good. Killa House will provide a space-heater if you need it though ($3.00 surcharge) and there are plenty of extra blankets. ||||The staff are all so very helpful and go out of their way to help guests with any & all requests. Cusqueños have to be mighty patient with the constant deluge of tourists & varying demands/standards each comes with depending on country/culture/experience/wallet. Killa House staff do a superb job.||||Carlos helped us set up tours and when he didn't have the price point we needed for our budget, he kindly referred us to another provider who delivered. The location to restaurants, the Plaza de Armas, markets & local sites was very convenient. Breakfast was simple - bread, butter, jam and your choice of eggs, coffee/tea and fresh juice. The breakfast nook is a bit cramped, but the staff do their best to keep the flow and their guests content. Updates to the website to reflect more current look & offerings would help give travelers a more realistic expectation. ||||¡Muchísimas gracias a todos por acogernos durante nuestra visita! Todos allá en el Killa House son gente de maravilla y los apreciamos mucho. Deseándoles éxito a cada uno en todos sus planes...

This property is very well located, very close to Plaza de Armas, restaurants, mini markets and Museo del Pisco. The staff is always the same, 4 extremely friendly and welcoming people that are in charge of reception, breakfast and cleaning the rooms. Its a small hotel, but has just what you need, comfy beds and breakfast everyday. I went with a friend we stayed 6 nights, we had tours everyday so we were not at the property for long periods. If you need to get up extremely early for any of the tours you can tell to any of the guys of the staff and they will knock on your door and call you to make sure you don't lose your tour. We went during "winter-rain" season so it was cold but the beds were perfect with layers of blankets so you didn't get cold during the night. ||the only "bad thing" i could say is that they have wooden floors and if you are on the second floor you can hear footsteps of the room above you, but honestly that didn't bother us that much cause we were out most of the day and during the night everything was really quiet. :) ||We had a really nice time at this property, the staff is great, they are extremely patient with tourist demands and are always...

Entire website is a lie. No heating in rooms, wifi did not work, no safe in rooms (but they do put security tags on their duvets, just so you won't take them with you haha), no mini bar, hair dryer or exquisite restaurant. Pictures are stock images, and are not representative of the accommodation. Airport transfers are not included in price as stated. Service was poor, staff did not speak English and were not very professional. Felt like we were sleeping in someone's kitchen on the first night - next to the cafe upstairs with stench of food wafting into room constantly. The next morning we were told five minutes before we were about to leave for a tour that we had to pack up and change rooms which made us late. Also felt rather uncomfortable as though we were boarding in someone's home - the walls are paper thin and there is a lot of noise at all hours. Floor was filthy and rooms basic. The only thing this place has going for it is the location which is still relatively close to PDA and San Blas. Very disappointing, would not recommend this accommodation. Was a last minute choice given lack of availability in Cusco for our dates - get in early and book...