Pukara house hotel — Hotel in Puno

I had a great three night stay here. The ladies who work at the hotel are super friendly and helpful, they even assisted with organising a day tour at a good price. Rooms are very clean. I didn't find the temperature too bad in the room, there is an extra blanket which is more than sufficient. Showers are hot and the breakfast was probably the best that I have had at this price point. They have ham, avocado, cheese, bread, cereals and fruit along with hot and cold beverages. I would definitely stay here again next time...

Room – Very cold, with heating available only four hours per day. Poor cleaning standards and an unpleasant odor.|Staff – Unhelpful and unfriendly. They provide misleading information, for example promising heating throughout the night but turning it off in the evening. Communication is poor and interactions often feel rude.|Breakfast – 1/5. Low quality and not enjoyable.|Lobby – Cold and unwelcoming.|Location – Unfavorable, with the surrounding street in poor condition and an...

Great hotel and not expensive, we didn't make a booking and contacted them through WhatsApp to negotiate a price. We had a lovely room with breakfast for two for 18$ even though it was during a festival period (first of Feb) they were very helpful in advising what to do and how to plan our next step to copacobana The only downside was the shower which was difficult to get warm and stay warm and the breakfast was at 6:30 where the only bus was at the same time so we had...