The best thing about this hotel was definitely the location — right in the middle of everything, close to the main tourist areas, shops, and amenities. The rooftop terrace was also a nice feature. Front desk staff were very helpful and cheerful, and they answered all of my questions about nearby restaurants and attractions, which I really appreciated.
That said, the property itself feels quite old and outdated, which you notice right away in the furnishings, bathroom, and carpets. Still, for a short stay, the convenience of the location makes up for it.
However, I did have a concerning experience. Unlike my previous Airbnb stays, this was the only place where staff entered the room to clean. After checking out, I realized that one of my belongings — a jacket — was missing. I also noticed that the extender zippers on both my backpack and luggage had been opened, even though I never use the extra space in either. On one cleaning, the bed was made but some pillows and the decorative sheet from the bottom of the bed were left off to the side, as if the job was rushed. At the time, I brushed it off, but afterward it made more sense once I realized something was gone.
Because of this, I would strongly advise future guests to lock up their belongings when leaving the room. The hotel worked fine for a short stay, and the staff at the desk were great, but I left disappointed after...
Read moreThis was the worst hotel I have ever stayed at. From the moment we entered, there was a strong, overwhelming smell of dampness and humidity. Even though I had specified my room preferences during the reservation, they told us that standard rooms were non-smoking and gave us a room on the ground floor, where we had to spend the night in unbearable damp conditions. We couldn’t sleep at all. When we entered the room, we found long black strands of a woman’s hair on what was supposed to be a freshly cleaned towel. The room was extremely stuffy, the air conditioner was old, and it made a loud noise while working.
The only positive thing I can say about this place is its central location. Despite paying for two nights, we realized after the first night that we couldn’t stay any longer and decided to leave. No one even asked why we were checking out early.
As someone who has stayed in many hotels around the world, I find it completely unacceptable to pay this price and receive absolutely no service—let alone being denied even basic cleanliness. There is no refund policy. The only service provided was a water dispenser in the lobby, which they stopped refilling after a certain hour. There’s also a coffee machine, but only the first cup is free; any additional cups...
Read moreThe room is rather spacious with bathroom equipped with a bidet and a small bath tub. There is AC, TV, but no fridge.|There is wardrobe and safety box without a lock (not sure how it works). Rooms towards a yard have a balcony, but rooms towards the street has no balcony.|The street is not really busy, but could be noisy sometimes. The walls do not have a good sound isolation, so ear plugs are recommended.|The hotel has a very good roof-top terrace with chairs, sunbeds and a view. WiFi was stable and with a good speed.|The staff at the reception is very friendly and speaks English. The cleaning service is also good.|There is a breakfast available, but this is for an extra cost.|The closest beach Praia da Batata is located 800m from the hotel. Meia Praia is in 1.5km on the other side of the river.|The train station is located in 900m, the bus station is in 650 m.|1 km to the Lidl, the closest Pingo Doce is being re-innovated, another one in 1.3 km. Intermarche is in 1.3 km.|The town market is just in 100m from the hotel. Excursion booths could be found along river bank and in Marina on the route to the train station.|The are lots of restaurants nearby in...
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