Stayed at your hotel 11/11/2023 specks of blood on sheets also towels advised manger Mr. Nikola Kesić regarding this via email no apology also one of your staff members asked me to pay the city tax on checking out I advised him i paid when checking in he never believed me what an insult never again .|I wrote the reply for you Nikola which you should have done then i would never had to do review.||I'm sorry to hear about your negative experience at our hotel on November 11, 2023. It seems there were specks of blood on the sheets and towels in your room. You mentioned that you informed the manager, Mr. Nikola Kesić, about this issue via email, but you did not receive an apology. Additionally, one of our staff members asked you to pay the city tax upon checking out, even though you had already paid it during check-in. This was insulting to you, and you have decided not to stay with us again.||I apologize for the inconvenience and the lack of response from our manager. We take cleanliness and customer service very seriously, and I assure you that your feedback will be addressed with the appropriate staff members. Regarding the city tax issue, I apologize for the misunderstanding and any inconvenience caused. We will make sure to improve our communication and avoid such incidents in the future.||If there's anything else I can assist you with or if you have any further concerns, please...
Read moreWe stayed here for a few days whilst visiting Belgrade.||The receptionist provided us with a lovely warm welcome and was extremely helpful throughout the duration of our stay.||The apartment block is located about 10 min walk from Knez Mihailova Street, the main pedestrian and shopping zone in Belgrade. The walk is uphill which was fine for us. But not ideal if you struggle walking.||The apartment itself was clean and modernly furnished with a lounge, dining area and a small bedroom with a comfortable bed. The bathroom was large with a shower with plenty of hot water and it had a washing machine (if needed). There was a balcony where guests who smoke are encouraged to do so, this did unfortunately mean that there was a slight smell of smoke in the lounge.||We paid a relatively small amount for our stay and found the accommodation to be comfortable and adequate for our needs. ||If you like to travel on a budget and aren’t looking for hotel accommodation , then I’d recommend...
Read moreLoved the convenient location, underground parking garage, large 1 bedroom apartments with full kitchen even a washer dryer combo. Our room was well furnished with beautiful views of the city from every room and the terrace with its small table and chairs was perfect for morning or evening coffee with the provided coffee maker. The staff were all extremely helpful with zero language barriers and offered many suggestions for places to see, visit, eat, shop, exchange currency or simply enjoy the culture while in town. They even had complimentary stand up electric scooters for the guests use to buzz around town.
Overall our stay was an absolute pleasure and I would...
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