Pros:
Fantastic central location! As you walk out the front doors you’re met with a taxi rank and beyond that, a path straight down to the boardwalk and the beach. There’s a good few restaurants down that strip that I’ve also left 5 star reviews on.
We got this for a pretty decent price in September.
Air conditioning!!! When searching for affordable places to stay, I was looking on booking.com and airbnb and so many places didn’t have air conditioning. Even though it was September and wasn’t absolutely scorching like I’m sure it gets in the summer, air con was still an absolute god send for us.
Good news for you! The place is getting renovated this year and the plans for it look beautiful, updating the apartments to some super modern decor (there was posters showing this in reception). It will no doubt come with a price hike but what can ya do. Luckily we didn’t hear any real construction noise at our time of staying in September despite being really worried by some other reviews and a post on their website saying construction is to be ongoing until April 2025.
The apartment and complex was pretty clean, surfaces and stuff were actually clean. Only niggle here is that some of our bed sheets had stains on them, hopefully still clean but just stubborn mascara stains or something. They had a good cleaning schedule in place which meant we didn’t have to ask for anything extra eg fresh towels or toilet roll but I’m sure they would have happily accommodated if we had asked
Food was alright, just your standard hotel food.
Staff were excellent, super attentive, friendly and set us up with everything we needed. Extra shoutout to the maintenance guys
Read moreCame here last year and had a great time - lovely rooms, lovely grounds, lovely pool, perfect location - so knew pretty much what to expect. ||Hotel was still largely great and the entertainment team led by Ricardo was improved on last year. ||Still have a minor issue with the sunbeds being released at 9.00 - if you’re not in the queue you won’t get a bed. So at 9.01 the pool area is full of people putting towels on beds and at 9.05 the pool area is deserted with everyone going back to bed. Why not just delay the opening until 9.30 or 10.00 so that people don’t have to be up and about in a queue at 8.30? ||The one big issue I have though is the crazy change in pool rules since last year. Basically you’re no longer allowed anything in the pool - no water pistols, floats, diving sticks, buckets, balls - nothing that could entertain a child is permitted.||The no balls rules was a big issue for my son. When we came here last year there were no restrictions on playing with balls in the pool - we did so every single day. This year we were initially told that balls were only in the shallow end, then the next day we were told that the ball we were using was too big and only very small balls were allowed. We therefore went out and bought a new smaller ball for €10 and checked with the lifeguard that it was ok to use and he said that it was fine only to then tell us 30 minutes later that he’s been told by the Manager that no balls are allowed at all and to stop using it. After that we saw the lifeguards tell at least a dozen kids and families not to use balls in the poll. This rule seems cruel on children who just want to enjoy their holiday and are the main users of the pool. Having a restriction on where the balls can be used or even the size of balls seems reasonable, possibly even saying there are certain times of the day where no balls can be used seems reasonable but a total ban just feels unnecessary. I was told by Reception that it has been the law in Spain for many years that balls aren’t allowed in pools but (a) this isn’t true (that is an incorrect and overly cautious interpretation of the law) and (b) if this is true why were we allowed to use the ball every day in the same hotel last year without any restriction and why are games of water volleyball and waterpolo permitted? Even the lifeguards were embarrassed at the rules they were being told to implement and were at pains to tell you that it wasn’t their idea to stop balls being used. ||We still had a great holiday and love this hotel but I would encourage the management strongly to reconsider the approach to balls in the pool as it upset so many kids when...
Read moreWe stayed here last year in a two-bedroom apartment in a fantastic ground-floor location overlooking the pool. It was noisy at times, but the convenience and overall experience more than made up for it.||Based on that, we booked again this year and requested the same room. The hotel made no promises but said they’d try.||When we arrived yesterday (08.08.2025), we were given an upstairs room - the complete opposite of last year’s. It was far from the lift, which made carrying luggage a hassle, and although it had a terrace, we lost the huge benefit of having sunbeds right outside our room. That was a real game-changer for us last time.||Inside, the apartment felt tired and under-furnished. No bedside table, no mirror for my daughter’s make-up, bare white walls, old MFI-style furniture - and not much of it.||I spoke to reception and explained that this was chalk and cheese compared to last year. I honestly told them I hated it and couldn’t face 10 days there. To their credit, they called shortly afterwards and offered a ground-floor disabled-access apartment. It was smaller, still very basic, but at least had a terrace where we could use sunbeds. After some thought, we moved. The location is far better, but it’s still a compromise - I’m happier, but not happy.||My stepson and his two young children are with us in a one-bedroom apartment. It’s just about acceptable, but the location is poor - diagonally opposite ours at the rear of the hotel, with a terrace facing an ugly perimeter wall.||On the positive side, the pool is good, and the on-site café offers a wide choice of reasonably priced food and drinks throughout the day and into the evening. There’s also entertainment, which isn’t to my taste but seems popular with others.||The local area, Fanabe Beach (Costa Adeje), has plenty of restaurants, bars, and shops, but it feels dirty and tired. The local authority clearly aren’t spending money on cleaning, litter collection, and maintenance. Walk a few hundred yards away fromthe marina, however, and the scenery changes completely - beautiful views, clean and well-maintained public areas, and far more upmarket hotels and restaurants. Each morning we chose to walk in that direction, which was far more pleasant. The marina itself is lively, full of places to eat and drink, but it’s not a relaxing walk.||Would I recommend this place? No.|Would I return? No.||Summary – Good room locations are few and far between. The hotel and local area feel tired and low-budget, yet prices remain high. Compared with last year, this trip has been a huge disappointment. It’s a lottery — and this year, we spent...
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