Four Points by Sheraton Arusha, The Arusha Hotel — Hotel in Arusha

5/5 Review for Four Points by Sheraton Arusha

Staying at Four Points by Sheraton Arusha was an incredible experience that exceeded all expectations. The property is a well-preserved gem from colonial times, exuding an old-world charm that is rare to find. The historic architecture, combined with modern touches, creates a perfect blend of nostalgia and comfort. Walking through the property feels like stepping back in time while enjoying all the luxuries of today.

The gardens are undoubtedly the highlight of this stunning property. Impeccably maintained and lush with greenery, they are a serene escape that invites you to unwind and soak in the natural beauty. Whether enjoying a morning stroll or an evening drink on the patio overlooking the grounds, the tranquil atmosphere is simply unparalleled.

The staff at Four Points by Sheraton Arusha are exceptional in every way. Courteous, attentive, and always ready with a warm smile, they truly elevate the experience. From the front desk team to the restaurant staff, every interaction reflects a genuine desire to ensure your stay is perfect. The attention to detail and personalised service make you feel not just like a guest but a valued part of the property’s legacy.

Dining at the hotel is another delightful experience, with a wide range of delicious options to suit all palates. The seamless blend of history, natural beauty, and outstanding hospitality make this hotel a standout choice for anyone visiting Arusha.

Four Points by Sheraton Arusha is more than a hotel; it’s an experience. Whether you’re here for leisure or business, the property offers an unmatched sense of elegance, tranquillity, and top-notch service. I would highly recommend it to anyone seeking a unique and memorable...

My stay at Four Points by Sheraton was a delightful experience that combined comfort and convenience in equal measure. From the moment I arrived, I was greeted by the warm hospitality of the staff, who made me feel welcome and valued throughout my stay.

The hotel's location was ideal, situated in the heart of the city with easy access to attractions, dining options, and transportation hubs. Whether I was exploring the nearby landmarks or simply enjoying a leisurely stroll in the neighborhood, I appreciated the convenience of Four Points' central location.

The room itself was spacious, clean, and well-appointed, providing a cozy retreat after a long day of sightseeing or business meetings. The bed was particularly comfortable, ensuring a restful night's sleep every night.

One of the highlights of my stay was the hotel's dining options. From the delicious breakfast buffet to the tempting array of dishes at the on-site restaurant, I was consistently impressed by the quality and variety of food available.

The amenities at Four Points by Sheraton were also top-notch, including a well-equipped fitness center and a refreshing swimming pool where I could unwind and recharge. Additionally, the complimentary Wi-Fi made it easy for me to stay connected throughout my stay.

Overall, my experience at Four Points by Sheraton was highly enjoyable, thanks to its combination of comfort, convenience, and attentive service. Whether you're traveling for business or leisure, I would recommend this hotel for a pleasant and hassle-free stay.

Pros:

Convenient central location Spacious and comfortable rooms Delicious dining options Excellent amenities including fitness center and pool Attentive and friendly...

I came to the Arusha Four Points looking basically for a bed and wifi before heading out to a safari lodge. I went with Four Points as a trusted international brand. While it could have been worse, I was disappointed with the hotel not meeting my pretty low expectation.

First of all, the complex is pretty sprawling by the standards for a Four Points. It wouldn't have been so bad if not for the multiple outdoor stints (in the rain) and lot of stairs, making it kind of a pain when dragging bags. I expect this from a safari lodge, not a Four Points.

Upon entering our non-smoking room, we get a nice whiff of smoke. When we turned on the A/C, the fan barely blew. Luckily it wasn't too hot out.

I went to pull up the wifi and the username/password (Guest last name and room number) did not work, giving me the error that the password was incorrect (I know my own name). When I called the front desk, the phone was full of static and the person on the other end was inaudible. I decided to give up and just go to bed, when I got a series of calls from the desk, which I couldn't understand due to the aforementioned static.

One of my favorite "features" of the room is the bathroom light switch. I'm not architect, but where would you expect the light switch for the bathroom?

A) Outside the bathroom door. B) Just inside the bathroom door. C) 3 steps away by the room entrance, next to the sleeping area light switches?

Yes, the answer was "C." I have no idea how this design got approved by anyone.

The staff was friendly and accommodating, however, I was quoted $30 for an airport pickup and was...