Madi Paidi Bangkok, Autograph Collection — Hotel in Khlong Tan Nuea Subdistrict

Having stayed at all the Marriott biggies in Bangkok - JW, Athenee, SGS, St Reg, Marquee, Le Mer, W - I can honestly say that based on my stay here this week, this is currently the best high-end Marriott property in Bangkok.

For real.

It’s size - fifty something rooms - means far more personalized attention and service, and as it is still very new, everything looks and smells amazing.

Marriott writes a lot about “thoughtful touches” but in most places, this is meaningless marketing blathering; not here. Even the “do not disturb” sign is gorgeous and stylish.

That said, this property may not be for everyone; if you want the Circus Circus breakfast buffet, look elsewhere. Instead, you order from a curated breakfast menu and have a high standard buffet with everything you need.

Could there be more crap? Yes. Is anything missing? No.

Is a freshly made-to-order plate of piping hot food better than an endless buffet at 10:30, much of it prepared 5 hours earlier? You be the judge.

Also, the service team here is truly on point: when we arrived after nearly 24 hours in transit (plus an additional 75 minutes waiting on line at immigration at Suvarnabhumi - they really have to do something about this and the news is that arrivals are down 6% this year thus far, imagine the wait if numbers were back to 2019 levels), we were harried and exhausted.

Khun Art ran - literally sprinted - up to our car, grabbed our things with a smile, and warmly welcomed us to his property.

Khun Andrea, “only” a trainee, was a gracious and lovely hostess, and could not have been any friendlier or more welcoming. She is already an asset to Marriott and will enjoy a successful career in hospitality.

The breakfast team was totally on point, khun Poppy particularly had our backs and was a delightful presence at the beginning of each day.

I also have to give a special shout-out to khun Kevin, chief concierge, as he consistently went above and beyond to ensure that we were having an amazing time. His sincere nature and interest in helping guests is rare, and due to the boutique size of this property, such personalized service - even at higher end, pricier properties - is unattainable.

Finally, when I realized that I forgot my computer charger in the wall hours after checking out and frantically called the hotel because I needed to charge my computer to hop on a work call, they located the charger immediately and helped me get it back ASAP.

I would return here at any time and give the property, it’s entire staff (under the direction of khun Kevin), and the F&B, in particular, the highest of marks. Recommended in the highest of terms,...

🚨🚨 Edited on July 14, 2024 🚨🚨 This issue isn’t even about slippers anymore. It’s about the way the horrible, inefficient “General Manager” of Maidi Paidi Hotel Roger Parnow handled the problem. We were initially unhappy over the stinginess of the hotel, so we promptly checked out and gave our feedback via Google Review and email. Whether you agree with the feedback or not is a separate thing, but you have to ACCEPT it regardless since it’s coming from a customer, instead of making the issue worse by spam calling my phone and talking in that dismissive and confrontational manner. Very absurd and ridiculous.

🚨 Edited on July 13, 2025 🚨

As an Ambassador Elite for 2 years in a row (and just renewed my 3rd year for 2026), the most recent stay in Madi Paidi has been nothing but disappointing & cold.

Putting a quota to slippers on a hotel stay is frankly unheard of, and this is the first time we hear that guests are only entitled to 1 pair of slippers per guest - PER STAY for a Marriott hotel. We find this unacceptable for several reasons:

1. We are very specific in hygiene, and would like to have 1 pair of slippers per person for bathroom usage, another 1 pair of slippers per person for bedroom usage. For 2 guests, this is easily 4 pairs per day minimum. This is easily accommodated by both luxury hotels like St Regis, or even lower-tiered hotels like Four Points.

2. My wife's foot was injured at the early part of the stay. For hygiene purposes, we would also like to change slippers frequently due to wounds / stains (which we threw every time we used them).

These reasons were why we requested for more slippers than simply just 1 pair per guest per stay.

To say that the experience because of this calculative gesture by your hotel staff has been cheapened and disappointing for us - especially as an Ambassador Elite - is an understatement. This is on top of several mistakes that the hotel have made which we initially decided to let go, such as:

Not serving the requested item (poached eggs) during breakfast yesterday despite asking for them 3 times; Never emptying the water from the flask & coffee machine during housekeeping; Never replacing the spoilt packet of Bath Salts, or replacing the USED bathtub scrubs.

Not to mention, I actually provided this hotel a 5 star review last year with tons of good memories as we genuinely felt the hotel was warm, hospitable and attentive to our needs. Perhaps they put up a show because they just opened back then? 🤷

Regrettably, this experience was far from that and we will downgrade the star ratings...

TL/DR: Service is unparalleled; 100x better than the good old Ritz, Kempinskis, FS etc.

Madi Paidi was the first Autograph Collection property that I’ve ever stayed at. Reservation was made using the Marriott Luminous rate.

First off, everyone at the property is very very very polite and hospitable (like literally every single one of them). Their service and attitude were so incredible that I was actually speechless. It was better than most (if not, all) of the luxury properties that I’ve ever stayed at, including the RCs, FSs, Kempinskis and etc. I was staying at the Athenee before this and the experience was day and night. I was literally trying to look for a flaw but I failed. Even though the Athenee is a Luxury Collection property, the experience at the Athenee felt like I was staying at a Residence Inn when compared to what Madi Paidi delivered. Madi Paidi is 10x (scratch that, 100x) better than the Athenee. While it is a relatively small property, to this day, I’m still very very amazed at what they are capable of.

Check-in was very efficient and quick. Doris showed me around and explained all the design features of the hotel. There was an activity where you could participate after you entered the room. It was very unique and definitely memorable. While the bathroom was quite small, I fell in love with the design and the decor.

There is a small rooftop pool on the 9th floor of the hotel but the size of the gym is definitely adequate considering the size of the hotel.

Ekkaluck, on the ground floor, is also a nice and cosy cocktail bar. Wawa and the bartender were very very polite. The mocktail, Aroon Sa Wat, was 10/10. While breakfast can get very busy (some might even argue it as chaotic), the breakfast at Madi Paidi was actually quite peaceful. Also, definitely delicious. Like very very delicious. The Khai Kra Ta and Moo Ping were the best. Pong from breakfast was very very friendly as well.

Shoutout to Kevin from the concierge. He was very helpful with some information that I needed.

If you’re looking for a Marriott property, please do yourself a favour and stay at Madi Paidi. Their attention to detail was outstanding. I was shocked, surprised, and speechless when I checked in. Very happy and satisfied during my stay, and sad when I checked out. I can’t wait to stay here again at the Madi Paidi....