Extremely Disappointing Experience at Concorde Deira Hotel – Not Recommended||||From the moment we entered the hotel on our first day, we were immediately hit by a strong and unpleasant smell of cigarette smoke. Even the lobby had this stale odor, which made a very bad first impression. After checking in, we were escorted to our room, and unfortunately, the situation only got worse.||||The room itself also smelled heavily of smoke. Since the hotel uses centralized air conditioning, the odor was circulating constantly throughout the space. This made it very uncomfortable to stay in the room, especially for people like us who are sensitive to smoke. I strongly advise against staying here if you have asthma, allergies, or are traveling with children—this environment is absolutely not suitable for families or health-conscious guests.||||On top of the smell, the room was not clean. The bedsheets were visibly dirty, with noticeable stains, as if they hadn’t been replaced or washed properly. The bathroom was equally disappointing—there were strands of hair left on the floor and sink, clearly not cleaned after the previous guests. Even the terrace, which could’ve been a relaxing space, was dusty, grimy, and neglected.||||Second Day: Breakfast Experience||||The next morning, we went down to the first-floor restaurant for breakfast, hoping for at least a decent meal. Unfortunately, the smell of cigarette smoke was once again present in the dining area. The place was also dark, lacked proper lighting, and did not feel clean at all. It was not a comfortable environment for eating.||||As for the food itself, it was repetitive and uninspiring. The same dishes were served every day with absolutely no change in the menu, no variety, and little attention to freshness or quality. It felt like no effort was made to offer guests a pleasant dining experience.||||By the time we left the breakfast area, our clothes and hair were once again filled with the smell of smoke, which stayed with us for the rest of the day. It was incredibly frustrating and unpleasant.||||Staff Behavior and Service||||Another major disappointment was the attitude of the staff. They were not friendly or welcoming. Most of them looked disinterested, didn’t smile, and never greeted us. The lack of hospitality was very noticeable. We felt unwelcome throughout our stay, which made the experience even worse.||||Final Thoughts:||||Overall, staying at Concorde Deira Hotel was a major regret. From the poor hygiene and cigarette smoke everywhere to the unprofessional staff and repetitive food, there was nothing about the experience that made us feel comfortable or valued as guests.||||We will never return to this hotel and do not recommend it to anyone, especially families or those with health concerns. This was truly one of the worst hotel experiences...
Read moreExtremely Disappointing Experience at Concorde Deira Hotel – Not Recommended
From the moment we entered the hotel on our first day, we were immediately hit by a strong and unpleasant smell of cigarette smoke. Even the lobby had this stale odor, which made a very bad first impression. After checking in, we were escorted to our room, and unfortunately, the situation only got worse.
The room itself also smelled heavily of smoke. Since the hotel uses centralized air conditioning, the odor was circulating constantly throughout the space. This made it very uncomfortable to stay in the room, especially for people like us who are sensitive to smoke. I strongly advise against staying here if you have asthma, allergies, or are traveling with children—this environment is absolutely not suitable for families or health-conscious guests.
On top of the smell, the room was not clean. The bedsheets were visibly dirty, with noticeable stains, as if they hadn’t been replaced or washed properly. The bathroom was equally disappointing—there were strands of hair left on the floor and sink, clearly not cleaned after the previous guests. Even the terrace, which could’ve been a relaxing space, was dusty, grimy, and neglected.
Second Day: Breakfast Experience
The next morning, we went down to the first-floor restaurant for breakfast, hoping for at least a decent meal. Unfortunately, the smell of cigarette smoke was once again present in the dining area. The place was also dark, lacked proper lighting, and did not feel clean at all. It was not a comfortable environment for eating.
As for the food itself, it was repetitive and uninspiring. The same dishes were served every day with absolutely no change in the menu, no variety, and little attention to freshness or quality. It felt like no effort was made to offer guests a pleasant dining experience.
By the time we left the breakfast area, our clothes and hair were once again filled with the smell of smoke, which stayed with us for the rest of the day. It was incredibly frustrating and unpleasant.
Staff Behavior and Service
Another major disappointment was the attitude of the staff. They were not friendly or welcoming. Most of them looked disinterested, didn’t smile, and never greeted us. The lack of hospitality was very noticeable. We felt unwelcome throughout our stay, which made the experience even worse.
Final Thoughts:
Overall, staying at Concorde Deira Hotel was a major regret. From the poor hygiene and cigarette smoke everywhere to the unprofessional staff and repetitive food, there was nothing about the experience that made us feel comfortable or valued as guests.
We will never return to this hotel and do not recommend it to anyone, especially families or those with health concerns. This was truly one of the worst hotel experiences...
Read moreNot safe not clean not honest During my stay at your hotel, I encountered the sounds of construction work. This issue greatly affected my ability to enjoy my stay or even sleep and even i had to leave the hotel in the baking hot weather just so i can hear my manager in my work online meetings, the hotel compensated it with breakfast which didn't fix the issue at all, and I believe it falls well below the standards expected of a hotel of your caliber.the first room had a wet carpets with a musty smell and dirty water from the shower and i had to change the room to another floor which at the morning i couldn't stay in it of the construction work in the morning and at night because of the DJ from the night clubs that will stay until 4 AM and on my last day a big fight happened under my room and i couldn't sleep at all and just an hour before that couple of girls were screaming Infront of my room asking for help ( and i didnt know why at all) i didnt sleep at all that day, beside the rooms were not that clean and i had allergy from the pool and now im under serious medication for it , The bathroom ceiling fell while I was in the bathroom and put my life in danger (Because of construction work above my room) and had to change my room again.Another incident: While I was returning to the hotel, I was followed by a Syrian nightclub guard from the streetHe went to the elevator with me and tried to force me to go with him to the nightclub, and when I refused, he shouted at me and left the elevator, the hotel at night turns into a big night club which is not a good environment and NOT SUITABLE FOR FAMILIES and unsafe with all these people how...
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