Sleep number uses FALSE ADVERTISING! I purchased a sleep number bed, was unhappy with it and wanted to return it (because they said they have a "100-Night Risk Free Trial"). The representative then said they would only take the mattress back, and not the $2700 platform portion. We were never told this in the store. I assure you, I would have never purchased anything from that store if I knew they would not allow a full refund. This is false advertising and a slimy business model. They don't tell you this so they can still keep a significant portion of your money. READ THE COMPLAINTS ON THE BETTER BUSINESS BUREAU (BBB) WEBSITE! I should have read them before considering...
Read moreI had an excellent experience shopping for a new mattress at Sleep Number store in the Bridgewater Commons mall. Sales person, Dominick, patiently walked us through the sleep number options and we trialed a variety of mattresses. The store is well laid out and inviting walk ins to learn and trial. We spent several hours in the store and felt comfortable in narrowing down to the best solution for us. We made an appointment to return in a few days to complete our purchase. The transactional aspects were well organized and efficient. Looking forward to delivery and set up within...
Read moreWe needed to replace our 20 year-old sleep number bed.Our sales been Dominick was great! He went over all the options and features of the new beds. He spent a lot of time and was very patient. We tried a few different models to see what the differences were and we finally decided on which one was right for us. He gave us a great price. we’ve had the new bed for a few weeks and it is wonderful. My wife really enjoys using the app and getting feedback from it. I would highly recommend this bed and our salesman Dominick At the sleep number store in Bridgewater, New...
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