Hawthorn Extended Stay by Wyndham Columbus North — Hotel in Columbus

The Worst Hotel Experience of My Life – Hawthorne by Wyndham (May 20–21, 2025)||||I don’t even know where to begin with this disaster of a hotel. My stay at Hawthorne by Wyndham was absolutely infuriating and disgusting—without a doubt the worst hotel experience I’ve ever had. And I travel a lot, so that’s saying something.||||Room #1 – Welcome to the Smell of Rot:||I was given a room that reeked of some awful, foul odor. Imagine a mix of mildew, dirty mop water, and something dead in the walls. I didn’t want to complain right away, so I stupidly went to the store and bought air fresheners and odor eliminator spray—spent my own money trying to make it livable. Guess what? It didn’t help at all. The stench was so bad, it made my stomach turn.||||So I finally gave in and went back to the front desk. I told them the room smelled like straight-up mold and decay. Thankfully, they moved me without a fuss. But that’s the ONLY thing they did right.||||Room #2 – From Bad to Worse:||The next room was no better—just slightly less smelly. But everything about it screamed neglect and rot. The place looked like it had been abandoned for a decade and reopened without a single renovation. Mold in the corners. Water stains on the ceiling. Peeling wallpaper. The air filter? So thick with filth, it looked like a bird’s nest. Absolutely disgusting.||||The couch was nasty—grimy and worn out to the point that I didn’t even want to set my bag on it, let alone SIT on it. The fireplace didn’t work. The outside area was pitch black, no lights under the stairs where the room entrance was, which felt unsafe. I was too exhausted to keep fighting, so I just sucked it up and hoped to make it through the night.||||But It Got Worse… Way Worse.||||I woke up sweating like I was in a sauna. I’m thinking, “Why is it SO hot in here?” I swung my legs off the bed and SPLASH—my foot hit an INCH of standing water across the entire floor. Not a little puddle. I’m talking about ankle-deep, steaming hot water that soaked everything—our bags, our clean clothes, my damn phone! Everything was moist. Not damp—moist. It felt like I was inside a moldy greenhouse.||||The hot water heater had apparently exploded or leaked all night. The room was a foggy, muggy hellhole by morning. I couldn’t even take a shower to calm down—the tub was disgusting, stained, and looked like it hadn’t been cleaned in months.||||Completely Infuriated, I Checked Out.||||I showed the front desk a video of the flood. They gave me my deposit back but told me they couldn’t refund the room stay. I was beyond pissed. I demanded to speak to the manager. They said he’d be in within the hour. I waited three hours. Called back. Guess what? “Sorry, no refund. Just apologies.” Are you kidding me?||||Let Me Be Clear:||I feel I should have received a FULL refund of $213 from the hotel—||||$113 for the room||||$100 for the deposit||||$20 to wash and dry all our soaked clothes just to function||And frankly, I should be reimbursed the $350 I had to spend on a new phone because of the water damage caused by their hot, humid, broken room. I lost a phone, wasted my time, my money, my energy, and any patience I had left. Maybe a lawyer is my next call—because this is absolutely unacceptable||||||Expedia Was the ONLY One Who Tried to Help.||||I booked through Expedia and called them. Their rep was extremely apologetic and tried to help, but could only offer a credit at first. I was livid. This wasn’t just a bad stay—it ruined our clothes, killed a phone, cost me extra money and time, and left me physically and mentally drained.||||Eventually, after escalating the issue and begging someone to take this seriously, Expedia gave me $100 out of their own pocket because the hotel REFUSED to take any accountability. Let that sink in—the hotel did NOTHING while a third party had to clean up their mess.||||This Place Should Be Condemned.||||This hotel is a lawsuit waiting to happen. Black mold. Dangerous wiring. No working ventilation. Water damage everywhere. No basic maintenance. I wouldn’t let a stray animal sleep in this place, let alone a paying guest. It’s a health hazard and a disgrace to the Wyndham name.||||DO NOT BOOK HERE. I wouldn’t stay here again if it was free and came with a spa day. I’ve never been so mad, disappointed, and disgusted...

The Worst Hotel Experience of My Life – Hawthorne by Wyndham (May 20–21, 2025)

I don’t even know where to begin with this disaster of a hotel. My stay at Hawthorne by Wyndham was absolutely infuriating and disgusting—without a doubt the WORST hotel experience I have ever had in my life. And I’ve stayed in some rough spots before, but this one? This one takes the crown.

Room #1 – A Rotten First Impression: The first room I was given reeked. I’m talking about a stomach-turning, eye-watering stench like moldy carpet and mildew trapped in the walls. I didn’t want to be “that guest,” so I tried to handle it myself. I spent my own money on air freshener sprays just to tolerate the room—but it was no use. The smell was unbearable. So I went to the front desk and explained that the room smelled like a mildewed basement. To their credit, they moved me without argument. But trust me, the next room wasn’t much better.

Room #2 – A Health Hazard with a Door: The second room looked like it hadn’t seen a cleaning crew or any maintenance in years. There was mold. Filthy corners. Water stains on the ceiling. Wallpaper peeling in huge sections. The air filter was caked in years of dust. The couch looked like it had been rescued from a landfill—there was NO way I was sitting on that thing.

The fireplace didn’t work, and there was zero lighting outside the room under the staircase where the door was. The whole setup felt dark, sketchy, and unsafe. But I was exhausted. I told myself, “Just make it through the night.”

Then Came the Final Straw… The next morning, I woke up drenched in sweat. I thought the heat was broken. I stood up and SPLASH—stepped into an inch of standing water covering the entire room floor. The hot water heater had been steaming out moisture all night like a pressure cooker. The room was basically a sauna. Our clothes were soaked. Our bags? Wet. One of our phones got ruined from the moisture in the air alone. That was it. I was DONE.

I Couldn’t Even Shower. The tub was gross—looked like it hadn’t been scrubbed in months. So I couldn’t even get clean. Everything we had packed for the day was soaked. We had to take our clothes to a laundromat just to change into something dry before we could begin our day. It was humiliating and infuriating.

I Checked Out Furious and Shaking. I showed the front desk staff video proof of the water issue. They refunded my deposit but refused to refund the room cost. I asked to speak to a manager. They told me he’d be in within the hour. I waited three hours, called back, and was told: “Sorry, there’s nothing we can do. Just apologize for the inconvenience.”

Are. You. Kidding. Me?

Expedia Was the Only One Who Took Me Seriously. I booked through Expedia and contacted their customer service. They were professional and apologetic. After multiple transfers and escalating the issue, I was first offered a small credit. Eventually, I spoke to a manager who gave me a $100 refund out of Expedia’s pocket—not the hotel’s. That hotel refused to take any accountability for the damage, the flooding, or the ruined property.

Let Me Be Clear: I feel I should have received a FULL refund of $213 from the hotel—

$113 for the room

$100 for the deposit

$20 to wash and dry all our soaked clothes just to function And frankly, I should be reimbursed the $350 I had to spend on a new phone because of the water damage caused by their hot, humid, broken room. I lost a phone, wasted my time, my money, my energy, and any patience I had left. Maybe a lawyer is my next call—because this is absolutely unacceptable.

This Place Should Be Condemned. It felt like an abandoned building someone slapped a hotel sign on. Mold, rot, water damage, unsafe conditions, lack of basic maintenance—this place is a health hazard and a lawsuit waiting to happen. I would not recommend this hotel to my worst enemy.

Bottom line: DO NOT STAY HERE. Save yourself the...

If you enjoy mildew, roaches, and the unmistakable aroma of a truck stop urinal, boy oh boy, do I have the hotel for you! I lasted a grand total of 30 minutes in this Hawthorn "Suite" before I fled like a raccoon from a flashlight. Let me paint you a picture (although I’m warning you—this is less Bob Ross, more Stephen King): First Impressions: 0/10 I walked in and immediately felt like I had stepped into the deleted scenes of a crime documentary. The room smelled like someone had mopped the floor with a bucket of warm pee and sadness. I tried to be optimistic. “Maybe someone forgot to flush the toilet ,” I told myself. I was wrong. It was everything. The air, the walls, the drapes—it was like the ghost of a thousand bathroom accidents was haunting the room. Cleanliness: HAHAHAHAHAHA I turned on the lights and was greeted by two roaches doing laps near the fridge like it was the Olympic qualifiers. I guess they lived there. Probably had a mortgage on the place. One of them made eye contact with me and I swear he gave me a tour: “Here’s the mildew in the bathroom, here’s the mysterious stain on the curtain, and don’t miss the crime-scene looking patch on the carpet.” Bathroom: A Horror Film I poked my head into the bathroom and was immediately concerned for my health. The tub had mildew so thick it looked like it was trying to crawl out. The ceiling vent? Black with mold. There was a hair on the toilet seat that looked like it had been there since 2003. I didn’t even make it to the sink—I value my immune system. Maintenance: Never Heard of Her The door barely shut, the AC unit rattled like it was full of loose change, and half the lights didn’t work. The TV was bolted to the dresser but refused to turn on, probably out of protest. The bed looked like it had been made by someone who gave up halfway through and said, “Eh, close enough.” Customer Service: Mildly Amused I went back to the front desk and explained (very politely!) that the room smelled like pee and death and had actual, living roaches. The employee just nodded and said, “Yeah, we’ve had a few complaints.” THEN WHY IS IT STILL BEING RENTED OUT?! I wasn’t offered a refund—just a casual, “Do you want a different room?” As if the roach infestation was a fluke and not a full-blown ecosystem. Conclusion: I Need Therapy After 30 minutes (15 of which were me convincing myself not to cry), I packed up, drove to literally anywhere else, and booked a last-minute room at a hotel nearby that felt like the Four Seasons in comparison. I threw away the socks I was wearing. I took two showers. I saged my suitcase. If you’re reading this and thinking “It can’t be that bad,” then please—I beg you—go smell a porta-potty at a music festival on a hot day, and imagine paying $200 a night to sleep inside it. Do. Not. Stay. Here. Unless you’re a cockroach looking to reconnect with...