Patterson Inn — Hotel in Denver

I visited this place back in November 2024. I wasn't going to write a review because I didn't think it was necessary, but, based on recent events I think others should know. I went into their "pub" or whatever they call it for a drink one night. I went with a friend. While there, we got to chatting with the chef who was off the clock - not working. He was super kind and polite and very excited to talk about the food he prepared there. That's when it went down hill. The owner who was tending bar came over and inserted himself into our conversation. He started casually riffing on the chef - saying playful yet demeaning comments about him to us. At first it seemed like he was just trying to be silly, but he kept going. It got really awkward and embarrassing. He just continued to demean the chef with every sentence he said. The chef seemed embarrassed and unsure of what to do. But the owner continued. Every time he would make a criticism about the chef he would look at us as if looking for approval. We gave him no such satisfaction. He then realized that it was getting awkward so he asked the chef if he wanted a water to which the chef replied "actually, that would be great. Thank you very much." The owner then snapped back "Well you know where the water is. Go get it then." This may seem benign but he did this to the chef in front of us as we were trying to have a conversation. It was really sad. After the owner walked away for a moment I asked the chef if this kind of interaction was normal to which he got all nervous and deflected without answering. He came back after a moment and continue to rip on the chef and complain/criticize the people who stop by on ghosts tours - something that he uses as his "claim to fame" talking about them like they were vermin. He even ordered the guy who was off the clock and clearly engaged in our conversation to "go to the back and get me some cherry compote, now." to which the chef did without comment. The chef was obviously more concerned with our experience than the owner was. We had had enough at that point and left feeling completely creeped out by this guy among being suffocated by the most sad awkward attempt at putting someone down - someone HE hired. After reading other reviews and his responses to some of the negative ones this behavior doesn't seem uncommon. I will never visit a place like this who treats their staff so poorly and I would suggest you not either. He shouldn't be encouraged to continue acting this...

When a mountain lodge suddenly cancelled our reservation due to illness, Patterson Inn was able to accommodate us with less than 24-hours notice. We were celebrating a special event, and they surprised us with champagne and a gluten-free and vegan dessert, which was such a sweet gesture! While we had made special arrangements in advance regarding my dietary restrictions with the previous B&B, Patterson Inn was able to whip up a safe breakfast with no warning. We were extremely impressed, and the food was very good. The reason for the 4 stars instead of 5 is that we did have a few issues. First, the neighborhood was pretty sketchy, and we were concerned about our car being vandalized, but everything ended up being fine. (Though, it was a pain there wasn’t enough hotel parking; we had to park a block and a half away.) Second, the room was not clean, which surprised me based on the other reviews, so maybe it was just an off week, but it looked as though no one had cleaned in the corners of the bedroom and bathroom in a month, and there was at least a week's worth of dust on everything else; however, most egregious were pubic hairs and dried urine in the bathroom that most definitely did not belong to us--as we had just arrived. I always come prepared with cleaning supplies when staying somewhere new (I've worked in hospitality and have probably seen one too many Dateline specials), but this was pretty gross. Even the sheets had someone else’s hair on them (we're hoping it was the maid's). If this had been a large, well-staffed chain, I would have called down, but they'd been so accommodating in everything else, we decided to just deal with it ourselves. The final issue was the other patrons, most of whom were advanced in years and got up at an ungodly hour and woke us up as well, since there is almost no noise buffering. Though in hindsight, we probably woke them up when we tiptoed in after 10pm (it was like sneaking back in your parents' house after curfew). Overall, we had a nice time and would stay here again; though, I would still bring along our own...

Let me just start with how beautiful this location is. The inn itself is amazing with beautiful rooms. The only complaint I have is with the service. I stayed a week with my wife for our honeymoon and over the 7 days we were there we only saw a couple people that stayed one night. The service was still slow even though we were the only ones there. The binder in the room stated there was complimentary cocktail hour at the bar each night, but when we went down we were charged for our complimentary beer and wine. When we brought it up to the owner he stated it was only the first night. They should not mislead the guests into thinking it's every night. They would have made more money from us if it was offered every night. The bar and hotel seemed vacant most of the time. No one is manning the desk so it was hard to ask for help or to answer our questions. Overall for what we paid for with the room it was not worth the week stay. There were no water bottles offered in the room or in the hallway even though there was an empty water cooler so we had to go out and buy bottled water each day. Colorado is known for having higher altitudes so water would have helped with the altitude sickness. There was no coffee maker in the room which was annoying so we had to wait for the slotted breakfast time to get our morning coffee. There was no champagne service even though it was advertised on the website so I wasn't even able to enjoy some in our room for our honeymoon. They sell champagne in the bar so they could have accommodated us. For the price of this inn there should be more amenities. There is so much more potential this inn could have. The service is really slow here so we had to wait a lot for breakfast even though we were the only ones there. This inn needs to be staffed more if it wants to charge luxury prices. The staff is polite and the food was great, but overall it needs to run more efficiently for how much we...