Not even worth the 1 star! Horrible experience! The first ordeal was that we had to park our rental car across the street at the Chevron, and walk across 6 lanes of traffic to get to the hotel at a dangerous intersection. The owner of the hotel has an illegal deal going on at the Chevron, and makes you pay $30 cash only for a handmade parking permit. After we were inside the hotel, and lugged our luggage up the stairs, the first thing that hits you is the atrocious smell. The family lives in the hotel, and their ethnic style of food was potent throughout the entire building. It smelt like stale curry.
As we opened the door to our room, we were dumbfounded. The pictures of the room on the booking site completely, inaccurately depict the dwarfish rooms at this hotel. I wasn't expecting a grand suite; all I wanted was a place to sleep and shower. I did not want to spend my birthday vacation however, in a water closet! The room was a third of the size of my bedroom at home, including the bathroom area!
The toilet was probably 12 inches away from the sink and the bathtub was dingy with dirty rings around the bottom of the drain. Our view from our room, overlooked a lovely junkyard of cars and trash in a old, dilapidated parking lot. This would be a more logical place for your guests to park, asides from trying to dodge traffic on a part of the street that does not have a cross walk!
We gathered our belongings and proceeded to the lobby to explain our disappointment, and wanted to go elsewhere. My girlfriend was not belligerent to the owner in anyway, and just simply asked for a refund and we'd be on our way. First he says he's keeping the $30 parking fee, even though we were only at the hotel for a half an hour. Then he says he's keeping $15. Then he says he will refund the money to our card, which is funny because he specifically asked for the permit to be paid in cash, because of the obvious illegal deal going on at Chevron. My girlfriend caught him in this mistake, and he obliged to pay back that portion in cash. As for our room charges; we were planning to stay two nights, which would have been close to $300. He says he would cut us a break and refund HALF of our money, and forgive my girlfriend for saying such rude things to his wife. WHAT?!!! First of all, why is he obligated to keep what ever money he seems fit, even though we did not stay more than a half an hour? Second, his wife was a very sweet lady, who unfortunately married a lunatic; and my girlfriend never said such "mean" things to her. All she did was ask for ice in our ice bucket, because there were no ice machines in the hotel.
During the argument over the charges, he tells his wife to go clean the room because "we" both used the restroom. How did he know we both used the restroom? Sorry for having natural human needs to pee after a long flight and a long drive looking for your smelly hotel! Also, he tells my girlfriend, why don't you just go to the Holiday Inn then? How did he know my girlfriend and I discussed going there? He was listening to our conversation behind the door, that's why!!! In the end, we did go to the Holiday Inn in Burbank, and had a spacious, clean room, with wonderful room service and friendly employees that took care of us.
Stay away from here, and go someplace nicer; which will make you happier, and less stressed during...
Read moreI spent here 7 nights. It was okay, because it was relatively cheap, the public transportation was close and some of the attractions of Hollywood were also nearby. I could walk to the Hollywood sign or the Griffith Observatory in an hour. The Walk of Fame was just about 3 corners away. If you want to buy some food or drink, there are some shops just around the corner, but there is no service at all at the hotel. The room was always cleaned, the bed was always made and I got fresh towels and toiletries every day. The room was well equipped: TV, safe, alarm clock, iron, hair dryer, AC...etc were in the room. On the other hand, the noise level was a bit high. There is a busy road nearby which causes a lot of noise. The walls are very thin, so you hear if someone is walking on the corridor or in the room above you. My room did not have any view. There were windows but all I could see was a parking lot. There is a food smell on the corridor (which is not disturbing, but it is strange). The only way to get food or drink is the shops nearby. There is a vending machine at the reception, but it is very expensive.
Overall: If you come to Los Angeles, to do stuff around the city, this is a good place. For sleeping and bathroom it is very good and it is at a reasonable price point. I prefer these places, because I usually just want to have a place to sleep and take a decent shower in a private and clean place. If you come to LA to enjoy hotel services, enjoy the view, have a bar in your room and other fancy things, you might search for...
Read moreUPDATE 8/16/17...The hotel called me and refunded the money for our stay. So I gave them a star for that.
Do you enjoy sleeping on concrete? If you answered yes, this hotel is for you. You will love their beds. Do you enjoy leaving your car in a sketchy neighborhood with no security? If you answered yes, this hotel is for you. You will actually pay to leave your car at a Chevron 2 blocks away. Do you bring your own flashlights everywhere in case of loss of power for hours? If you answered yes this hotel is for you. They lose power for hours at a time, you will have to find your way in the dark, shower in the dark, everything in the dark. Don't think about tv or air conditioning, those things require...you guessed it...electricity!! Are you able to carry your belongings for blocks in case you can't park anywhere near your hotel? You guessed it, you are made for the Trylon Hotel. In case of street construction, no one will offer you help with your bags since you can't even pull up in front of the hotel. winner, winner, chicken dinner. And if you complain, they will not apologize or discount your stay, but point out who is to blame. So at least you know whose fault it is that this...
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