Mattress Firm Middletown — Hotel in Middletown

I recently had the pleasure of shopping for a new mattress at Mattress Firm Middletown, and I couldn't be more impressed with the entire experience. From the moment I walked into the store, I was greeted by Tyler, who turned out to be an absolutely fantastic sales associate. Tyler's extensive product knowledge, and his willingness to go the extra mile to ensure I found the perfect mattress for my needs made the entire process enjoyable and stress-free. It's truly refreshing to come across such outstanding customer service these days, as it seems to be a rarity in many establishments. Not only did I find the ideal mattress, but Tyler also offered insightful advice on bedding and accessories to complete my sleep setup. The entire transaction was smooth, and I walked away feeling confident in my purchase and well-taken care of as a customer. I wholeheartedly recommend Mattress Firm Middletown to anyone in search of a new mattress or bedding essentials. You won't be disappointed with the incredible selection and, most importantly, the top-notch customer service provided by Tyler and the rest of the team Michelle and Abigael. Do yourself a favor and make Mattress Firm Middletown your one-stop-shop for all your...

I like the selection. But I do not understand why they would advertise big sale and only have it on a few mattress. Plus the one we wanted had a sale tag on the mattress but were told " oh thats not on sale , but if it is its only a couple of hundred dollars off". Which i had to ask Carlos to check. It also seemed like once he realized that we were only getting the amount of our warranty credit. That he really didn't care much about the sale. And hurried things along. Plus seemed to have a bit off and attitude. I even mentioned something about pillows and he had no interest in trying to show/sale me one..( so I will look elsewhere for one)If it wasn't for the credit I would have left without anything.. NEEDLESS TO SAY I WILL NOT GO BACK TO THAT LOCATION.. AND IF THIS MATTRESS FAILS I WILL NOT BE BACK TO MATTRESS FIRM..

Update .... We were also told that we would not be able to get the mattress until jan 16( ove a month away) but after noticing online the you can receive a mattress in a week we called and will have our mattress Monday...SMH WTH IS UP WITH...

If Carson is working while you’re there, you have to do your business with him. He really keeps it real with you. He’s not gonna cheat you or try any tricky salesperson act on you. He actually cares about how you get the best deal you can get and will explain the reasoning behind every option there is. Also, Carson didn’t give off the whole car salesman vibe when we worked with him. (Every other mattress salesman we talked with seemed to give off the car salesman vibe, always trying to trick you into spending more.) No one likes shopping for a mattress, every salesperson seems like they are attacking you to try something just like vendors at a mall. Carson was the opposite and made the process very easy and joyful. He explains everything to the point that you feel confident that you are actually, getting the best deal. 11/10 experience. I was able to drive home with a smile on my face and happy knowing I got the best deal I could get. If Carson is there, I would highly recommend doing business with him. He makes it...